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3510 r9 video issues
wonder what is the issue with the graphics cards? it's supposed to have the firepro w5130m videocard, but it actually has somekind of hd 530 and r9 m360 combo instead...
and where could i even get drivers for the r9 version(win7) - on Dell's website, it's either r7 or some really old m360, which does not even install for the same reason and doesn't specify the r version...
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=knh0j
https://www.dell.com/support/home/en-uk/drivers/driversdetails?driverid=5nn5h
on Amd's website it only has 64bit drivers and windows update suggests the w5130m drivers, lol... (i already tried the latest from Amd's site, but the device was actually disabled in device manager, because it was said in there that it caused some issues for being the wrong version driver etc..)
U2CAMEB4ME
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Posted November 20th, 2020 03:00
Welcome to the Dell Community @jenny5
What is the " Device ID " of the device that is disabled???
https://www.wikihow.com/Find-Hardware-ID
Best regards,
U2
well, now it actually installed w5130m from the 'enterprise' pack(64), but hwinfo said that it's r9 m360... so maybe i try the same pack with 32bit then... (i used the web installer on 64 bit first, but that didn't work then)
and maybe it switches the cards automatically then, because switching all profiles to "perfomance" did not switch the other Gpu on at all... and the discreet one dissapeared from the 'cpu-z' hwinfo app after it found the correct drivers to install for it...
omg... the 624mb 'enterprise' pack probably was for r9, but it's only 64bit, so it probably won't work on 32... but why was the name changed to w5130m then lol...
https://www.amd.com/en/support/graphics/amd-radeon-r9-series/amd-radeon-r9-300-series/amd-radeon-r9-m360well... now i managed to get it working, but it was probably the actual w5130m v18(enterprise) drivers that was like 273mb or smth.
but both 32 and 64 still have some other drivers missing(maybe even same amount), so i probably have to figure those out now lolok, i managed to decode them to these:
(Broadcom Ush)
Intel Dynamic Platform and Thermal Framework
Intel Management Engine Components Installer
Intel Dynamic Platform and Thermal Framework
STMicroelectronics Free Fall Data Protection Driver
but is the Vaul2 thing Broadcom then and iME is kinda backdoor and should be just disabled in device manager?i installed the thermal and fall sensor via service tag page, but i already got the smartcard driver from a standalone pack or smth(probably "Dell USB Smartcard Keyboard Driver"), so does that Vault2 thing include the Broadcom stuff also, because i don't want to install anything extra at all
U2CAMEB4ME
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6245 Posts
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Posted November 24th, 2020 05:00
Download and install these.
Reboot when requested to do so.
Dell ControlVault2 Driver and Firmware:
Intel Dynamic Platform and Thermal Framework::
Dell Free Fall Data Protection Application:
Regards,
U2
NOTE:
Your Precision 3510 Driver Support Page here:
https://www.dell.com/support/home/en-us/product-support/product/precision-m3510-workstation/drivers
U2CAMEB4ME
6 Operator
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Posted November 24th, 2020 05:00
U2CAMEB4ME
6 Operator
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6245 Posts
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Posted November 24th, 2020 06:00
Do you have a fingerprint reader???
This package contains the Dell ControlVault, Fingerprint, Smartcard, and Near-field communication (NFC) drivers and firmware.
Regards,
U2
jenny5
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Posted November 20th, 2020 02:00
now i installed the newest 64bit drivers on win7-64, but it has the same exact issue - r9 m360 is just disabled under device manager, because 'it reported problems', and windows update also suggests w5130m drivers again, lol... so what is going on with this and is it like somekind of switchable graphics and how do i switch them then?