Hi everyone,

I have 1 7720 and 1 7730 workstation. Both sometimes give a blue screen while in use, usually when away from the computer. The error code is "Driver power state failure".

The operating system is windows 10 pro, all drivers and operating system are up to date. I'm leaving the minidumb file below.

Please don't hesitate to help / Sorry for my word mistakes.

Microsoft (R) Windows Debugger Version 10.0.22415.1003 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [\\********\users\username\Desktop\091721-10453-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 19041 MP (12 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Edition build lab: 19041.1.amd64fre.vb_release.191206-1406
Machine Name:
Kernel base = 0xfffff802`2ca00000 PsLoadedModuleList = 0xfffff802`2d62a230
Debug session time: Fri Sep 17 13:23:28.795 2021 (UTC + 3:00)
System Uptime: 0 days 20:45:15.026
Loading Kernel Symbols
...............................................................
................................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.............................
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff802`2cdf71c0 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffbe81`01ebf720=000000000000009f
10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_POWER_STATE_FAILURE (9f)
A driver has failed to complete a power IRP within a specific time.
Arguments:
Arg1: 0000000000000003, A device object has been blocking an IRP for too long a time
Arg2: ffff8a01d736e360, Physical Device Object of the stack
Arg3: ffffbe8101ebf750, nt!TRIAGE_9F_POWER on Win7 and higher, otherwise the Functional Device Object of the stack
Arg4: ffff8a01e38e7ba0, The blocked IRP

Debugging Details:
------------------

Implicit thread is now ffff8a01`d5ca8040
*** WARNING: Unable to verify timestamp for nvlddmkm.sys
*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 3999

    Key  : Analysis.DebugAnalysisManager
    Value: Create

    Key  : Analysis.Elapsed.mSec
    Value: 23854

    Key  : Analysis.Init.CPU.mSec
    Value: 359

    Key  : Analysis.Init.Elapsed.mSec
    Value: 2756

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 90

    Key  : WER.OS.Branch
    Value: vb_release

    Key  : WER.OS.Timestamp
    Value: 2019-12-06T14:06:00Z

    Key  : WER.OS.Version
    Value: 10.0.19041.1


BUGCHECK_CODE:  9f

BUGCHECK_P1: 3

BUGCHECK_P2: ffff8a01d736e360

BUGCHECK_P3: ffffbe8101ebf750

BUGCHECK_P4: ffff8a01e38e7ba0

DRVPOWERSTATE_SUBCODE:  3

FAULTING_THREAD:  ffff8a01d5ca8040

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffffbe81`01e166a0 fffff802`3ff183cf     : 00000000`0000000a ffffbe81`01e167d0 00000000`00000000 00000000`00000000 : nt!KeStallExecutionProcessor+0x10c
ffffbe81`01e16720 00000000`0000000a     : ffffbe81`01e167d0 00000000`00000000 00000000`00000000 ffff8a01`e3f68000 : nvlddmkm+0x883cf
ffffbe81`01e16728 ffffbe81`01e167d0     : 00000000`00000000 00000000`00000000 ffff8a01`e3f68000 fffff802`402e801a : 0xa
ffffbe81`01e16730 00000000`00000000     : 00000000`00000000 ffff8a01`e3f68000 fffff802`402e801a ffff8a01`e3f89000 : 0xffffbe81`01e167d0


STACK_COMMAND:  .thread 0xffff8a01d5ca8040 ; kb

SYMBOL_NAME:  nvlddmkm+883cf

MODULE_NAME: nvlddmkm

IMAGE_NAME:  nvlddmkm.sys

BUCKET_ID_FUNC_OFFSET:  883cf

FAILURE_BUCKET_ID:  0x9F_3_nvlddmkm!unknown_function

OS_VERSION:  10.0.19041.1

BUILDLAB_STR:  vb_release

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {8b257f08-e34e-7c26-3880-084b82f90c48}

Followup:     MachineOwner
---------