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squeezebox

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4 months ago

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squeezebox

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February 28th, 2026 16:47

Precision 7220 IOGEAR dock issue

Dock is working fine, but when I unplug the USBC cable and plug it into another computer , then come back to the 7220 it will not recognize the dock.  K/B, monitors, mouse do not work.  I need to reboot and then everything is back to normal.  I have checked ALL the power settings none are set to turn off the device.  I have updated driver for the dock, and applied all windows updates.   

  • All G

    Moderator

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    Posted April 29th, 2026 01:18

    Hi @squeezebox, all good? It looks like a handshake problem between your device and the dock. Try this 2 steps, lets see if works for you!

    1. Disable Windows Fast Startup

    • Go to Control Panel > Power Options > Choose what the power buttons do.

    • Click "Change settings that are currently unavailable" and uncheck "Turn on fast startup".

    2. Adjust Device Manager Power Settings

    • Open Device Manager. Find the Thunderbolt(TM) Controller (under System Devices) and your USB Root Hubs.

    • Right-click each > Properties > Power Management.

    • Uncheck "Allow the computer to turn off this device to save power".


    Allan G.

    Estagiário (Intern)

    Dell Technologies

    Em parceria com a Universidade PUCRS

    (In partnership with PUCRS University)

    #Iwork4Dell