UNSOLVED
1700 memory nonsense
I've just placed my second 128 meg memory card sent by Dell into my 1700 laser and received the same error code. Dell support didn't mention anything about the firmware fix listed but when I attempted that (after reading about the firmware upgrade on this forum) the printer isn't listed in the dialogue box. So I don't know if the firmware is the problem here.
Has ANYONE been able to upgrade their 1700 to 128 mb? I'm going to insist on a replacement printer with the upgrade already installed. It's a great little personal home device and I've had little trouble in ten years with Dell but this is nuts.
Mike
Dell XPS Gen 3
BlueSideUp
68 Posts
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Posted May 4th, 2005 03:00
Search support.dell.com for filename 1700fw.exe . This firmware allowed me to get 128MB working on several of the 1700s with no issues. If that doesnt work I don't know what's up. Is that the same file you're trying to install?BlueSideUp
68 Posts
364
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Posted May 4th, 2005 04:00
Yes this file specifically adds support for 128MB RAM. Is the the 1700n or the 1700? If it's networked, try installing it with a USB cable to run the firmware update direct over USB. Also disable any firewall or antivirus. they could be preventing the firmware loader from seeing the printer
Mojomike
8 Posts
364
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Posted May 4th, 2005 03:00
Yes, that's the file. I'm able to get the required file in the top box but when I try the "locate printer" portion, it's empty. I've filled in the printer manually but I get an error. Difficult to explain...but that's the firmware file I attempted. I've even uninstalled/reinstalled the printer to see if it will be recognized by the firmware upgrade program but that hasn't worked.
So I assume 128 mb is not going to work without this firmware fix. It's frustrating that the fix can't find the computer.
Thanks
Mike