I have an A940 all-in-one printer connected via USB to a desktop running 32-bit Vista. I have the printer shared over a wireless network. I print from the desktop and from a laptop running XP with no problems. I have a new laptop running 64-bit Vista and I can't find an appropriate printer driver. Once I find one, I'm not sure where to install it. On the desktop, if I go into printer sharing should I add additional drivers there so the 64-bit laptop can find its driver or should I install the driver directly to the new laptop? I never had to install a driver directly to the XP laptop, it connected fine and printed immediately. In addition to where I need to install the 64-bit driver, where can I find it? I thought I had it and downloaded and installed it to the laptop but couldn't get it to work so I uninstalled it. If would prefer installing it on the desktop for the laptop to find if that is even possible. Any help would be greatly appreciated!
Thanks for the info, but unfortunately it still didn't work. I went through step by step. I downloaded the patch and rebooted. I downloaded the driver, installed it, and it seemed to recognize the printer and install it, but when I tried to print a test page, nothing printed. I brought up the printer box and under Status it said Printing - Error. I then realized that I had not done the last step, installing the latest firmware. I misunderstood the instructions I guess and tried to download it to the laptop and it didn't work. I then went back to the desktop and installed it successfully. I went back to the laptop and still had the same problem. I then deleted the printer and went through the Add a printer wizard. That seemed to complete successfully, the laptop is finding the printer on the desktop but during the installation process I got an error message box that says "Connect to Printer", Windows cannot connect to the printer. Operation could not be completed (error 0x0000000d). Help! What am I doing wrong?
Okay, I decided to try one more time since I've now updated the firmware. I ran the patch then installed the driver. During the driver installation, this happened last time and I didn't think about it. WHen I get to the "Select the printer you would like to install and click Next" screen, there is not printer shown. I click refresh and still nothing. I click then click Manual Add and continue from there. I choose "The printer is connected to another computer and shared with other computers on the network. (Peer-toPeer Client)" Then I have to type in my Remote computer's name and the Shared printer's name, which I do exactly as they show up in my network and then click next. At this point, it goes back to the "searching" screen and finds the printer. I continue withe the installation and everything seems to install okay. I get a window with "Dell AIO Printer A940 Installation" and it goes through several steps until the "overall install progress" is complete. I have a screen that says "Congratulations, Setup Complete", I click on Test Page on that screen and nothing happens. I bring up the printer dialog box and it shows the Test Page under Document Name but under Status it says Error - Printing. The strange thing is that when I cancel the document, the screen that normally comes up when I'm printing from other computers, the one that shows the ink levels, comes up and then quickly disappears. In order to delete the print job, I have to cancel it again. This is really baffling me. Any suggestions?
On the machine that the printer is conected to, with the USB Cable try a normal installation.
On the Vista 32-bit machine(host computer), download and run this patch to completely remove the printer from the machine.
Restart your computer.
Download the Vista 32-bit Drivers for the host computer. (These drivers are for the host machine that has Vista 32-bit on it. I think this is where the comfusion is.)
Install the driver. (Do NOT use Network for this printer)
The basics are:
1) Establish a working wireless network (follow your manufacturers instructions) 2) Attach the printer to its host computer 3) Be able to print from the host 4) Enable File and Print sharing on the host 5) Set the printers properties to be shared 6) Add a network printer on the client via the Add Printer Wizard
On the Vista 64-bit machine, run the patch, Restart your computer. Now choose network installatyion for this printer and follow the instructions.
Printer Sharing on XP/Vista Network
Go to Control Panel. Choose printer. Then choose Add Printer.
Choose Add a local printer. Click on Create a new port. The default in the drop down box is Local Port. Do not change that. Click Next.
A dialogue box will appear asking for you to enter a port name.
Type in the \\computername\printername or \\ipaddress\printername
I think we were trying to install the Vista 64-bit drivers on the 32-bit machine, causing the confusion and the error messages. The patch should remove everything and give you a clean start.
I know my wireless network is set up correctly and my printer is shared correctly. I have had a wireless network set up in my home for several years now. I can print from another laptop over the network and have been able to for years, the host computer has changed twice but I've never had any trouble with updating that. I have printed from other computers over the years on this same printer with no trouble, this new 64-bit machine is the first one that has ever given me headaches.
On the host computer, the only thing I ran last night was the firmware update. I only ran the patch and the 64-bit driver on the 64-bit machine. What you say in the post above makes no sense to do based on what I did last night. I can re-install everything on the host machine if you think it is necessary, but there is nothing wrong with the host machine. It prints fine and I am not dumb enough to install 64-bit drivers on a 32-bit machine.
I have never had to install anything on another computer that has printed over the network. I've always just installed the printer to the remote computer and it has picked up the drivers either from Windows or from the host computer. I did not want to install the All-In-One software on the laptop which is what happened when I installed from the driver link you previously posted. Is there not a way for this to be more seamless? Can I not install just the driver like my other laptop did automatically? I am trying to keep superfluous applications from being installed on the new laptop. Any suggestions would be greatly appreciated.
It could ba as simple as havin two identicalmaccounts with the same password on each machine.
This should work.
The basics are:
1) Establish a working wireless network (follow your manufacturers instructions) 2) Attach the printer to its host computer 3) Be able to print from the host 4) Enable File and Print sharing on the host 5) Set the printers properties to be shared 6) Add a network printer on the client via the Add Printer Wizard
Printer Sharing on XP/Vista Network
Go to Control Panel. Choose printer. Then choose Add Printer.
Choose Add a local printer. Click on Create a new port. The default in the drop down box is Local Port. Do not change that. Click Next.
A dialogue box will appear asking for you to enter a port name.
Type in the \\computername\printername or \\ipaddress\printername
But which computer do I do the Add Printer steps on, the host or the remote? I don't want to add a printer to the host, it's already there. I've never seen the create a new port thing so should I do that on the client? Can I do that without downloading the software? I thought I had tried everything possible, but this new port thing is new. Could that have been my problem all along? I would just go ahead and try it, but I don't have the 64-bit laptop up right now. Should I run that patch to remove everything before trying it? I have never had this kind of trouble before! As far as identical accounts with the same password, what does that mean? I have one password that I connect to the wireless router with, but that's always been the case. I have my other laptop, other desktop, and gaming systems all connected with the wireless and I have security turned on on the router so no one outside can access it. Should different devices have different passwords? That doesn't make any sense. My network has been working for years with no problems so I don't want to start creating problems. This is taking way longer than it should to figure out. I'm about ready to throw this printer out the window and buy a new one, and it won't be a Dell this time! This should not be this complicated!
On the computer that connected to the printer, Do a normal installation. then do the basics.
The basics are:
1) Establish a working wireless network (follow your manufacturers instructions) 2) Attach the printer to its host computer 3) Be able to print from the host 4) Enable File and Print sharing on the host 5) Set the printers properties to be shared
On the other computer, not connected to the printer.
Go to Control Panel. Choose printer. Then choose Add Printer.
Choose Add a local printer. Click on Create a new port. The default in the drop down box is Local Port. Do not change that. Click Next.
A dialogue box will appear asking for you to enter a port name.
Type in the \\computername\printername or \\ipaddress\printername
PudgyOne
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Posted December 3rd, 2008 02:00
On the Vista 64-bit machine, download and run this patch to completely remove the printer from the machine.
Restart your computer.
Download the Vista 64-bit driver for the A940 printer.
Install the driver, choose network and follow the instructions.
Please remember to install the latest firmware for the A940 Printer.
Sharing a printer through a wireless network
Rick