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hyer

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20 years ago

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hyer

2 Posts

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5829

October 3rd, 2006 18:00

Dell 922

I have a Dell 922 printer.  (I'm not the most savy computer person, but I try to do what I'm told!)  All of the sudden (after the warranty expired, of course) my Dell Inkjet printer prints and copies with the left side (about 1 inch or so)smudged and blurry.  I tried replacing the ink cartridge, but not use.  I've done all of the troubleshooting I can figure out how to do, but still no luck.  It's interesting to note though, when I print a WORD document, the quality is excellent.  THis smudging on the left side only occurs when making a copy of printing e-mails.  HELP! 
  • xytrielle

    185 Posts

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    Posted October 4th, 2006 00:00

    Can you try to run the nozzle clean on the printer?
     
    if you don't know how to run the nozzle clean on your printer.
     
    log in to support.dell.com
    go to Manuals.
    scroll down and click DELL PRINTERS (at the bottom)
    click on PERSONAL ALL-IN-ONE PRINTERS
    click on the Dell all in one printer 922
    click ENGLISH
    scroll down at the bottom of the page and click on OWNER'S
     
    You can also run the nozzle thru your Operator Panel by
    1. pressing the SCAN BUTTON and the UP BUTTON at the same time to enter diagnostic mode.
    2. Use the Up Button or Down Button to navigate to Clean on the LCD and press Menu to begin the nozzle clean.
     
    lemme know if this resolved the problem or not. thanks!

    Message Edited by xytrielle on 10-03-2006 08:15 PM

  • hyer

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    Posted October 4th, 2006 01:00

    The interesting thing is I decided to try making a copy today using the color copy and it came out beautifully, so obviously it has something to do with my black ink cartridge or that nozzle.  I will try what you suggest.  But it is all so confusing reading it on-line!
     
  • xytrielle

    185 Posts

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    Posted October 4th, 2006 04:00

    :smileyhappy: try it and let's just hope that it'll resolve your issue.