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Dell A920 Problems
I recently had some problems with my XP operating system (long story) and had to reinstall parts of it, back to SP1. Somehow, in the process, I think, the connection between my printer and computer got a screw loose.
When I print a document, it remains in the que, supposedly deleting, until I turn off the printer to reset it.
When I restart my computer, there is sometimes a message that says something like "spool***.exe" has a problem.
I have downloaded the XP driver and reinstalled it (I did not uninstall the previous one . . .)
HELP!! This is too frustrating and time consuming!!
Amy
magsupernova
7 Posts
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0
Posted May 10th, 2005 17:00
Sorry, that was the only thing I could think of. If you know how you might try what I mentioned. Wiping your Hard Drive clean and reinstalling all your original software only but be careful that you have all the original software such as the operating system and your peripherals. Also back up your hard drive before doing this. Good Luck. :smileyhappy:
magsupernova
7 Posts
153
0
Posted May 10th, 2005 14:00
Amylu2,
If you went back to SP1 after installing SP2, my understanding was that you could not uninstall SP2. I would be really interested in knowing what you did to go to SP1. About the only way to uninstall SP2 from what I understand is to wipe your HD clean and reinstall all original software only.
Magsupernova