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LatinKreationz

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May 6th, 2014 19:00

Dell C1765nfw Hard Reset

Does anyone know how to do a hard reset?  I don't mean just resetting things back to default.  I mean putting the printer in service mode and performing a full hard reset.  Any help would be greatly appreciated!

  • L

    LatinKreationz

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    17 Posts

    14753

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    Posted January 3rd, 2015 19:00

    OK, I found the information I was looking for.

    Clear NVRAM from Tech Mode

    • Turn off the printer.
    • Turn on the power while holding down Left arrow,Right arrow, and Menu buttons.
    • Release these keys when "CE Mode" and "Password" is displayed.
    • Press Up arrow key twice and press the checkmark.
    • "CE Mode", "Printer" and "FAX/Scanner" are displayed. (Entered the CE Diag. mode.)
    • Press the checkmark key to select "Printer".
    • Press Down button to "Installation Set" and press the checkmark key to select.
    • Press Down button to "Clear All NVM".
    • Press the checkmark key twice to execute the test.
    • Power cycle the printer to return to the regular operating mode.

    I got the information from here.  http://www.dell.com/support/article/us/en/19/SLN292586/EN

  • 3

    3565

    1 Rookie

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    5 Posts

    14753

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    Posted October 1st, 2014 06:00

    Has your issue resolved? Any response from DELL?

  • L

    LatinKreationz

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    17 Posts

    14753

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    Posted October 8th, 2014 22:00

    Has your issue resolved? Any response from DELL?

    Nope!  Nothing yet.

  • M

    MYDELLPRINTER

    3 Posts

    14753

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    Posted November 2nd, 2014 17:00

    My Dell C1765NFW printer is locked up. How do I do a hard reboot on the printer. Turning it on and off does not do anything, it still locked up.

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