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drsbb

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12 years ago

D

drsbb

1 Message

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6784

July 19th, 2014 14:00

Dell M5200 Mono Small Work Group Laser Printer

Printer stopped working and displayed the following message:  "914 Service DC Pick Meter"

What does this mean and how best can it be remedied?

Thank you.

sbb

  • DELL-Joey

    5 Journeyman

    336 Posts

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    Posted July 21st, 2014 08:00

    Hello DRSBB,

    Thank you for posting to the Dell Forums. Regarding the 914, this is a failure of the feed tray area. Remove the tray and readjust the paper guides even if they appear correct and fan the paper. Once that is done power the unit off and back on, try printing again.

    Regards,
    Joseph E

    [tag:iworkfordell]

    -Joey

    #Iwork4Dell