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JT1958

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13 years ago

J

JT1958

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4771

March 25th, 2013 09:00

Dell v505 All-In-One Red Printer

Had a small piece of plastic break off on the back side of the lid, must be to show that the lid is closed.  Becasue now I can not print any documents because it says the lid is open even though the lid is closed.

Would it be cheaper to buy another printer or find a repair shop to replace the small plastic piece?

 

  • DELL-Saharsh K

    6 Operator

    1518 Posts

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    Posted March 26th, 2013 22:00

    Hi JT1958,

    It appears that the printer is unable to detect the lid as 'closed', due to the broken plastic piece.

    This part of the printer is not a replaceable unit; you may want to consider replacing the printer. You may also want to explore if a work around is possible with a local technician.

    Please reply if you have any further questions.