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dakota1010

updated

21 years ago

D

dakota1010

1 Message

0

19561

November 28th, 2005 23:00

Scanner locked?

Help, I have a 1600N Dell B&W lcaser;photo copier; scanner; printer.  The display says the scanner is locked and to press cancel to unlock.  How?  I don't have an instruction book and I don't know how to unlock the scanner so it works as a fax machine again.
 
 
  • 788

    0

    Posted December 13th, 2005 01:00

    I have the same problem.  Is there any response from Dell on this issue with the message "unlock scanner" on the Dell 1600n?  There's no mechanism to unlock the scanner after reading all the available manuals.  Rgds, TN

  • 788

    0

    Posted December 13th, 2005 07:00

    The mechanism is just where the paper arrive after to be print you have to pull a blue stuff.
  • 788

    0

    Posted April 24th, 2006 06:00

    I tried to move that blue knob back and forth many times.  But "unlock scanner" error continues.  After several months of not having a scanner, I now can no longer print, keep getting "pc print pending".  I tried reset and turn off/on etc and still got error.
     
    Thank you your help.  TN
  • ldl730

    2 Posts

    788

    0

    Posted February 17th, 2007 06:00

    I am also having this problem. I can't seem to unlock it by moving the blue switch. Any ideas?