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cea583

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cea583

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December 11th, 2008 00:00

Dell Support Center

While opening Dell Support Center, an error message "Content for the page is not yet available. Please close the program and check again later." was being displayed.  Dell Support Center has been uninstalled and reinstalled several times per Dell Technical Support e-mails, chats, and Dell remote assistance, without any success. 

I was told Vista Service Pack 1 might be the problem.  I contacted Microsoft and they worked with me to try to resolve the issue, but again without success.

We are running Vista on Inspiron 1525.

Is there a patch/fix that I am unaware of?

Thanks.

  • LR

    Larry R

    2 Intern

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    1689 Posts

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    Posted December 11th, 2008 07:00

    I've seen a few other people post about this problem in the last few days, and I have been trying to gather info so our engineers can look into it.  They had a few questions for me to ask of people that are having this problem.

    One is what version of the Dell Support Center software do you have installed?  The other question is what is the value of a specific registry key dealing with the DSC software.  That key is HKCU\Software\Supportsoft\ProviderList\DellSupportCenter\users\ , and they want to know the value of Profile.  If you could send me that information and your service tag in a PM (click on my avatar picture and you should see a "Send Message" option) I would appreciate it.

     

  • P

    puddintae

    2 Posts

    306

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    Posted April 25th, 2009 02:00

    Hello I am having the same problem with Dell Support Center and I have only had this laptop in December. I also have Vistaon Inspiron 1525. I would like to

    know if you get this resolved and how.


    < Admin Note: E mail ID removed due to TOS violation >

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