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Tony Frascina

updated

23 years ago

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11473

April 7th, 2004 21:00

Outlook Express - setting the reply account problem

My partner and I each have a mail account in Outlook Express, mine in the default. When I reply to an email, the non-default account goes on as the Reply account, so my name doesn't go with the reply unless I do it by hand, and as I work with email all day, I can overlook to set it, so my recipient doesn't see my name on the reply.   I've no idea why Outlook Express does this or how to fix it.
  • fireberd

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    Posted April 7th, 2004 22:00

    Outlook Express is not part of MS Office, it's part of the Operating System and such shuould have been posted on your Operating System section of the forum.

    However, it's using the default account information.  Outlook, does the same thing.  No way to get around it, that I've found.  If the account you want to send the e-mail "from" is not the default account info you will have to manually set the from for each message.

    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
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    Posted April 8th, 2004 05:00

    My account is set as the default, but it's the other account that automatically goes on as the 'from' account.  That's why I'm mystified!

  • fireberd

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    Posted April 8th, 2004 09:00

    According to the Outlook Help file, the "name" that is set in the account is what is defaulted to when messages are composed, from the default account.  Doublecheck the account setups in case something was missed or is the same in both of them.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
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    Posted April 9th, 2004 14:00

    The strange thing is that when I compose a new message, the default (my) name invariably goes on as the 'From' name.  It's only with replies that picks up the other account name.  I've checked Tools/Accounts/Properties/General, and there are no details common to the two accounts.
  • Mary G

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    Posted April 10th, 2004 22:00

    One thing to check--replies are always sent from the account the message was sent to unless you manually change it.
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    Posted April 11th, 2004 20:00

    If it were behaving itself, OE would use the To name as the From name. In case I'm fooling myself I've just tried it again.  A mail has come to me, Mr Default Account, the reply is set as from my partner, who has the non-default account.  Oh no, I'm beginning to take a perverse pleasure of out batting all these valued replies away, as if to say 'Well my Outlook Express is different from your Outlook Express'.