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Aliina

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22 years ago

A

Aliina

2 Posts

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2898

February 22nd, 2005 20:00

Unable to install Works suite

A service tech. installed Win 98 2nd edition, to replace Win ME, for better operating. I cannot install Microsoft Works Suite 2001, without the 25 character cd key, which was not included with the software I got with my Dell. The software was already installed on my new Dell, but with the installation of Win 98 2nd edition, I have no Microsoft works software installed. Where can I get the 25 character code to reinstall my software. Thanks for your help
  • Denny Denham

    2 Intern

    18798 Posts

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    Posted February 23rd, 2005 04:00

    Aliina,

    Works Suite 2001 predates product activation technology. If you call Dell tech support they can provide you with a generic Product ID for Works after you have proved ownership of the software.

  • Aliina

    2 Posts

    121

    0

    Posted February 23rd, 2005 09:00

    Thanks for the help. I will try to call a Dell Tech, so far, I have not had any luck trying to talk to anyone, I keep getting swiched from one place to another, apparantly they are doing something with their phone numbers or something. Will try that again.  Thanks again for your response.