dudols

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dudols

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August 26th, 2020 22:00

PowerEdge 2950 - E1410 System Fatal Error

Hi,

Please need some advice, i got this error message from the LED panel E1410 System Fatal Error, this is suddenly happened while installing the OMSA and go through with the installation without clearing the warning message. Also, the drive(0) indicator shows orange before i did the installation. But i did the server back-up from windows back-up utility before proceeding. When i'm turning on the server, all components are up but no any display from the screen.

OS: Windows Server 2003 as dhcp,dns and dc.

Thank you.

  • DELL-Erman O

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    Posted August 27th, 2020 03:00

    Hello,

     

    E1410 failure can be caused by a number of reasons. The E1410 message code indicates that there is an internal error (IERR) in the processor, but that doesn't always mean the CPU is the problem. There are a wide variety of issues that cause IERR besides the CPU.

    One of them is interesting that if there is an Optical Drive with part number K262D on the server, it could be the cause. Can you check your optical drive if it's the same part number and it might be fixed if you remove it?

     

    You can try min2post to help you understand what's causing the problem. Other components need to be checked if it works in minimum configuration. otherwise, motherboard replacement may be required. If you do, you can add one component at a time to help you identify the fault. If there is no change, the problem will most likely be caused by one of the components required for POST.

     

    Minimize the system to POST with the following components:

    System board
    Processor (with cooler) in socket 1
    Two memory sticks in memory slots 1 and 2
    1 power supply
    Control panel (to turn on the system)
    Lateral plane
    Both PCI risers; PCI-e in middle slot, left slot (PCI-e or PCI-X)
    Make sure all USB devices including keyboard and mouse are disconnected.

     

    Let us know if it helps.

    DELL-Erman O

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • Dell-Martin S

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    Posted August 25th, 2025 11:38

    Hi,

    Sorry to hear that. What you can do is take it to a minimum to post configuration to isolate the issue. Power down the server and open the cover. Then remove everything but the following from the server;

    System board

    Risers

    Processor (CPU1) with Heatsink

    Power Supply

    One stick of memory in DIMM slot A1

    Control Panel w/cable

    After everything else is removed then power up and see it passes POST. If so then place each item removed back in the server, one by one and then power up and see which one causes it to fail POST and that is your cause.

    If you are able to restore everything and the server still POSTs then the issue was probably a bad connection.

    Let me know how it goes.

     

    with kind regards Martin/ Liebe Grüße Martin

    Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!

    DELL-Martin S

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell


  • dudols

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    Posted September 1st, 2020 00:00

    @Dell-ErmanO 

    Thank you so much for your response, I will do it this week and post the result.

  • Elvis Elorm

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    Posted August 24th, 2025 13:17

    I have same problem with r710 

    When I boot it says "fatal system error"

    I only change the RAMs and cleaned the system 

  • Elvis Elorm

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    Posted August 24th, 2025 13:17

    @Elvis Elorm​ I need solution please