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PowerEdge R530 unexpected shutdown
My r530 installed with esxi 6.0, havent use for production for almost 1 week due to unexpected shutdown. It will shut itself after 3-5 hours. Reinstalled os (esxi 6.0) also same. OS are installed in ISDM disk (sd card). Logged call to Dell says hardware optimum. Still have warranty. I dont know what else to do. Is it the time come to change to other brand?
Ashim_Equence
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Posted December 27th, 2021 00:00
Dell Power Edge R530 server Shutdown automatically every after 2-3 month Dell support team checked and did not found any error, all firmware bios updated, OS version is Cent OS 7.9. We are facing this issue from past 1.5 years.
How can we disable this feature?, It is live server and every downtime create lots of loss.
Dell-Martin S
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Posted December 27th, 2021 06:00
Hi Ashim_Equence,
please send me a DM with your Case number from the Ongoing Dell Support case.
Regards Martin
with kind regards Martin/ Liebe Grüße Martin
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DELL-Martin S
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Ashim_Equence
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Posted January 11th, 2022 01:00
Hi,
(Deleted)
Ashim
Ashim_Equence
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Posted January 11th, 2022 05:00
Hi,
Dell-Martin S
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Posted January 11th, 2022 06:00
Hi,
I was the case was closed because an unsupported OS was used.
I saw no further case related to your issue.
Regards Martin
with kind regards Martin/ Liebe Grüße Martin
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DELL-Martin S
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Ashim_Equence
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Posted January 11th, 2022 23:00
Is Cent OS7.9 unsupported OS? With same OS it was working fine from past 4-41/2 years
Ashim_Equence
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Posted January 12th, 2022 03:00
[root@BLUTO-1 ~]# uname -mrs
Linux 3.10.0-1160.36.2.el7.x86_64 x86_64It it supported by Dell Power Edge R530 servers?
Dell-Martin S
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Posted January 12th, 2022 06:00
Hi,
I think it is unfair to ask the same questions from a closed SR instead of working actively on the SR.
Your last communication was on 7th Dec so I think you could not expect that this case would be handled as Ongoing.
Because your System is OWR and Cent OS is community-based I pleased you to do your Software Troubleshoot at their community and if you want to buy any Hardware you have to call Dell to get in touch with a local team that could create an offer for your country.
Regards Martin
with kind regards Martin/ Liebe Grüße Martin
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!
DELL-Martin S
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Dell-DylanJ
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Posted July 15th, 2019 05:00
What version of ESXi 6.0 are we working with? What are you seeing when it crashes? Are you using the Dell customized image or the VMware standard image? A fairly considerable number of crashes for ESXi are driver related, I would expect to be able to get the host you have to work.