Windows Server Essentials 2019 Install Freezes on Windows Logo
I have a new PowerEdge R6515 with AMD CPUs and am trying to install Windows Server Essentials 2019 on it. The DVD boots and it says loading files, but as soon as it switches to the blue Windows logo, it freezes.
I know this sounds similar to the 2016 server installation freezing because of virtualization being enabled, but I tried disabling it and it still did not work.
Things I have tried so far:
BIOS and UEFI boot
enabling/disabling secure boot
Disabling hardware RAID
Updating the BIOS to latest version
Using the os install lifecycle
enabling/disabling virtualization
enabling disabling hyperthreading
My OS disk is "Windows Server Essentials 2019 English 64-Bit X21-96227.iso"
In desperation, I went back into the firmware and started randomly disabling things and testing if Windows would boot (annoying, because the server takes such a long time to POST.) I found it was the option "2XAPIC" that was causing the freezing. Once I disabled that option, Windows booted successfully. I hope someone else finds this fact useful in the future if they run into this problem.
It was a driver issue. Utilizing LCC convey OS consistently brought about the above issue since it incorporates the drivers during introduce. The fix was introduce without LCC and physically include RAID drivers during introduce. This permitted me to complete the introduce effectively and boot Server 2016. I expect the difficult driver was the Matrox video driver because of the Windows logo being sliced down the middle when it hung.
The issue is likely tied to the fact that the Essentials edition of the OS isn't supported on either of those servers (R6515, R7515), as seen here. The only two supported versions of 2019 are Standard and Datacenter.
Let me know if this helps.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
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If the server isn't indicating a problem, the raid controller is showing an optimal virtual disk, and everything is up to date, I would look at the issue being based on the OS itself. If it is windows based have you tried recovering or running something like fixboot?
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!
bananaphone
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Posted August 28th, 2020 15:00