UNSOLVED
SupportAssist and stacked switches
Hello,
I have just installed SupportAssist to monitor my network, network consist of a storage, 3 servers, and 30 switches.
Most of the switches are in stack mode, so there is only one management ip per 3 switches. After added them to device inventory, i can see details only about the master switch of a stack. My question is, how am i going to be informed if switchNo2 of stack_X has a problem?
Thanks in advance.
DELL-Stefan R
Moderator
•
790 Posts
626
0
Posted January 31st, 2020 02:00
Hi,
this is function is not supported atm. As the stack shows as a single virtual switch, there is no way for SAE to scan the hardware of the single devices.
This is what I found about stacking and the support behind:
Starting the collection of system information is not supported for the following devices that may be displayed in
the Association view:
• JBODs
• Storage PS Series members
• Stacked switches
• Devices that are listed in SupportAssist Enterprise with an IP address as 0.0.0.0
Cheers
Stefan