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Techocrt

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Techocrt

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December 20th, 2021 08:00

Update SCG policy Manager

Hello, we need to update our policy Manager for SCG (go to 5.0.7), but I didn't find anything in user guide on how to do this.

Do we need to deploy a new policy Manager each new version ? With all reconfiguration to do ?

Thanks

 

  • worrow

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    Posted December 21st, 2021 00:00

    Hi,

    I have the same questions! Im fine if we need to re-deploy, but the reconfiguration is making some headache without a backup/restore function.

  • DELL-Chris H

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    Posted December 21st, 2021 04:00

    Techocrt/Worrow,

     

    On the Virtual Edition you can click on the "About" page, which shows you what is installed and gives you a button to "Check for Updates", I would start there. 

     

    Let me know how it goes. 

     

     

    DELL-Chris H

    Social Media and Communities Professional

    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • Techocrt

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    Posted December 21st, 2021 08:00

    Hi Chris, i know how to update SCG but i want to update SCGPM, our Policy Manager in Virtual Edition.

    There is no about page in Policy Manager.

    Thanks

    Kind regards,

  • DELL-Chris H

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    Posted December 21st, 2021 11:00

    Let me research the issue for you, as the Policy Manager is part of EMC, and I will have to touch base with them. Now due to the holidays that may take some time. Please be patient and I will be back with you shortly.

     

     

    DELL-Chris H

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    Dell Technologies | Enterprise Support Services

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  • DELL-Chris H

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    Posted December 21st, 2021 11:00

    Another route, as seen here, is to contact them directly so they can analyze the system.

    DELL-Chris H

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    Dell Technologies | Enterprise Support Services

    #IWork4Dell

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  • xl_coffee

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    Posted January 12th, 2022 07:00

    I have this question too.

  • DELL-Chris H

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    Posted January 12th, 2022 08:00

    In my opinion after researching the issue, if there isn't an upgrade banner the product gets automatically, and with the PM file being of OVA/VHD formats (entire image), that there isn't a way to upgrade,  just to redeploy.

     

    Let me know if this helps.

     

     

    DELL-Chris H

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    Dell Technologies | Enterprise Support Services

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  • HelperBeeKRT

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    Posted October 29th, 2024 18:51

    I figured I'd update this with info to help anyone else looking for steps to complete the upgrade with the upgrade zip files you can download rather than full redeployment of appliance. There is actually a Dell video for completing upgrade on version 5.10 which applies going forward, but you should follow the KB to increase appliance resources first as a prerequisite in case you didn't previously complete resources increase.

    https://www.dell.com/support/kbdoc/en-us/000219355/e2e-connectivity-vmware-resize-policy-manager-vm-disk-space?lang=en

    https://www.dell.com/support/contents/en-us/videos/videoplayer/manually-upgrade-to-policy-manager-5.10.00/6308197952112