Is this a recent problem or have you always had trouble writing to CDs? Please post the model of your drive, which can be found in Device Manager (Right click My Computer, Properties, Hardware tab, Device manager).

Message Edited by jjagsmama on 01-07-2006 11:52 AM

I believe you should have a program called Roxio Easy CD Creator. Another thing you could try is the XP burning wizard. This will tell you if you drive is working. Open Windows Explorer, select the file(s) you want to write to the disc, right click the selected files, hover over Send to, then select CD-RW (or DVD-RW) drive. Windows will copy the files to a temporary location and a little bubble will pop up telling you there are files waiting to be written to the CD. Click that and a box will pop up showing files on the disc and files waiting to be written to the disc. Click File, Write these files to CD.

Another thing you could try is the XP burning wizard. This will tell you if you drive is working. Open Windows Explorer, select the file(s) you want to write to the disc, right click the selected files, hover over Send to, then select CD-RW (or DVD-RW) drive. Windows will copy the files to a temporary location and a little bubble will pop up telling you there are files waiting to be written to the CD. Click that and a box will pop up showing files on the disc and files waiting to be written to the disc. Click File, Write these files to CD.

 I have tried this and all the steps work, but when I go to burn I get the message saying there is no disk in the drive.

Ok, two more questions. Do you have another burning program you can use? What kind of discs are you using?

Ok, look at device manager Right click My Computer, Properties, Hardware tab, Device manager) and see if there are any problems listed there. You might want to reboot your computer, go into system setup (F2 at the blue Dell logo) and see if both CD drives are listed as ON. If either is off or unknown, that may indicate a problem.

Your system setup program is shown here. From the main screen, go to the Advanced screen, then to the IDE configuration page. There's where you should see your drives listed.

Ok, check device manager, as I suggested above (Right click My Computer, Properties, Hardware tab, Device manager).