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deviousracing

updated

22 years ago

0

5704

January 3rd, 2005 02:00

dvd drive stoped working... nec nd-6500a driver problem?

The error I get is:
Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)
I looked up which drivers it uses and reloaded them... still does not work, did windows update. nothing. this thing is like 1 month old
 
hardware is nec dvd+-rw nd-6500a drive in a inspiron 8600, about a month old. this is makeing my notebook worthless since i cant use the cd drive.
  • bacillus

    2 Intern

    •

    14378 Posts

    71

    0

    Posted January 3rd, 2005 08:00

    Okay you need to try doing this:

    Open regedit and go to: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}

    Now delete the keys:
    LowerFilters and UpperFilters in the right pane.
    NB only one key may be present but still delete it.

    Now reboot and your optical drives should function again.

    NOTE: After you remove the Upperfilters value and the Lowerfilters value, if you notice lost functionality in a particular program, such as CD recording software, you may need to reinstall that software.
  • 71

    0

    Posted January 3rd, 2005 21:00

    hey thanks man, that worked