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jeep99899

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18 years ago

J

jeep99899

3 Posts

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4589

April 30th, 2008 11:00

Hard drive died, need help

I have a Dell Dimension 4700, the hard drive in the system died.  Ordered a new drive from Dell, installed the drive.  I do not have Raid.  I am trying to re-install the OS.  I have the disks that came with the system.  You cannot boot from the OS restore disk.  I tried a boot diskete from Dell, this will get you to a command propmpt with CD drive, try to run the setup on the CD, this gives me a message this cd cannot be run in DOS mode.  This is driving me insane,  am I missing a step?  Why would you not get a bootable OS install CD with the system?  Any help would be greatly appreciated.

 

I have read through many posts here and I have tried many of the things people have suggested.

  • TomXPS

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    Posted April 30th, 2008 15:00

    Not sure what your doing wroing.  Maybe using wrong disc.  But you should be able to boot off the OS CD.  Did you look at the boot order in the Setup (Bios).   I would change it to make the CD/DVD the first device it looks for on boot up.  

     

    Good luck.

  • jeep99899

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    Posted April 30th, 2008 18:00

    I tried that also, I get the F1 F2 message.  I then tried a different CD drive all together.  CD Drive works, I can boot to command propmpt and put a CD in and I can see the contents of the CD.
  • crowsfan

    2 Posts

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    Posted May 2nd, 2008 22:00

    I have the exact same problem on a Dim4600.

     

    Pulled the drive, installed in internally on another computer, wiped it clean several times, reinstalled it in the 4600.  CD will NOT boot to install windows no matter what. 

     

    I just did the exact same thing with a different 4600.  Any ideas?

  • jeep99899

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    Posted May 2nd, 2008 23:00

    Problem Solved.  I downloaded from Microsoft the boot diskettes for my version of Windows XP.  Ran through the boot with the disks, at the end it went straight into the Win XP installation process.  If you follow this process make sure you download the correct diskette version.  (if you have WinXP Home SP2, that is the diskette version you will need)  If you get the wrong version it will fail on the software installation.  I can now say it is working and the PC is back to normal. 

     

    Still say this is a crazy way to have to image a PC.  Would have been much easier if the XP disk was bootable.  I tested my XP pro cd and it worked without issues, this was a MS supplied disk.  

     

     

  • crowsfan

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    Posted May 11th, 2008 22:00

    Got my problem fixed. I have a DVD and CD-R.  Someone suggested the DVD might be flaky.  Pulled it off the bus and booted from CD-R. Tweeked the BIOS too.