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D7D7

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14 years ago

D

D7D7

12 Posts

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3171

November 15th, 2012 07:00

USB 3 compatibility problem !!

Hi there ...

     I have inspiron 5520 i7 and I just upgraded from windows 7 to windows 8 64bit. And now it doesn't recognize my WD HDD USB 3 !! 

so I went to the site and I downloaded the driver "USB3_Intel_W7_A01_Setup-0N1D9_ZPE" and I tried to install it but sadly it shows this ERROR " This program has compatibility issues " ...

      So what should I do now ? 

                                                                                                                                                                                                                                                  Thanks...

  • O

    osprey4

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    Posted November 15th, 2012 09:00

    Hi D7D7,

    Did you try the Win 8 chipset driver from Dell downloads?

  • D

    D7D7

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    Posted November 15th, 2012 14:00

    Thanks for replying fast :)

    yes I did .. if you mean "Intel USB3.0 | Intel USB 3.0 eXtensible Host Controller Driver "

  • O

    osprey4

    6 Operator

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    Posted November 15th, 2012 15:00

    Strange.

    Call Dell.

  • D

    D7D7

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    Posted November 16th, 2012 03:00

    So, do you think its because of windows 8 !!?

    I don't know How to contact with dell in my region. So i hope you can help me here :)

  • O

    osprey4

    6 Operator

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    34230 Posts

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    Posted November 16th, 2012 04:00

    Go to the main Dell support site for the number to call.

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