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Rodney Chevalier

updated

1 year ago

RC

Rodney Chevalier

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May 15th, 2025 12:37

DellSupportAssist

downloaded supportassist and installed it. I started it up runs for 10 seconds then closes. Tried reinstalling it and restarting but nothing resolves this issue.

Is there a solution?

  • RealDELLfan

    1 Rookie

    19 Posts

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    0

    Posted May 15th, 2025 21:23

    I have a similar issue with SupportAssist.

    Today, I tried to run SupportAssist (version 4.8.2.29006) to check for any updates for my Dell XPS 8950. It simply runs, and runs, and runs in an endless loop. So, I uninstalled SupportAssist and tried to reinstall it (SupportAssist | Dell US); however, the reinstallation fails.  I even tried to install SupportAssist using "Run as administrator," however, that fails to install as well.

    So, now I have a Dell XPS 8950 with no SupportAssist, and no way to install it.

    Any ideas on how to resolve this issue?

    Thanks,

    John

  • lucaspat

    1 Rookie

    2 Posts

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    Posted May 18th, 2025 11:01

    i have the same problem, when i install it and try run it says that is not installed! :D