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CE Manager New cluster configuration : Cannot retrieve node information. Error 'Invalid class '
Hi,
I'm trying to build a cluster for the 1st time using CE manager and the "Configure CE cluster" option fails immediately after confirming the two node names with an InvalidClass error.
Any help much appreciated.
Verbose log follows ....
014/04/25-14:24:43.040 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ConfigWizard Entering. N/A
2014/04/25-14:24:43.087 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Entering. N/A
2014/04/25-14:24:43.087 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Exiting. N/A
2014/04/25-14:24:43.087 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::ReadRegistryValue Exiting. N/A
2014/04/25-14:24:43.087 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ConfigWizard Exiting. N/A
2014/04/25-14:24:59.696 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::configureBtn_Click Entering. N/A
2014/04/25-14:24:59.696 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::connectToCluster Entering. N/A
2014/04/25-14:24:59.696 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::validatePage Entering. N/A
2014/04/25-14:24:59.712 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::GetPingStatus Entering N/A
2014/04/25-14:24:59.712 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::GetPingStatus Exiting. N/A
2014/04/25-14:24:59.790 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::GetClusterServiceState Exiting. N/A
2014/04/25-14:24:59.790 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::GetClusterAndNodeNames Entering. N/A
2014/04/25-14:24:59.790 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::ConnectToClusterNameSpace Entering. N/A
2014/04/25-14:24:59.790 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::ConnectToClusterNameSpace Exiting. N/A
2014/04/25-14:24:59.821 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::GetClusterAndNodeNames Exiting. N/A
2014/04/25-14:24:59.821 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty Entering. N/A
2014/04/25-14:24:59.821 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty ClusterName=[MFDEWDB004]. NodeName=[NULL]. ResourceName=[NULL]. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::validatePage An error occurred when getting CECluster from cluster properties with status 997 N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::validatePage ReplaceStorage = [False]. isCeCluster = [0]. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::CheckAdminPrivilege Entering N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::CheckAdminPrivilege The current user [RR_AERO\u10859x] is in the local Administrators group on cluster member nodes. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::CheckAdminPrivilege Exiting. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE Quorum MFDEWDB004C01 ARB_LIBRARY CEServiceArbLibrary::CEStorageArbitration::ReadClusterCustomResTypeList Enter 476
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ResGetListProperty Entering. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ResGetListProperty Property=[CustomResourceTypes]. ResourceType=[1]. ClusterName=[MFDEWDB004]. NodeName=[NULL]. GrpName=[NULL]. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty Entering. N/A
2014/04/25-14:24:59.837 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty ClusterName=[MFDEWDB004]. NodeName=[NULL]. ResourceName=[NULL]. N/A
2014/04/25-14:24:59.852 4760 4480 u10859x INFORMATION Quorum MFDEWDB004C01 ARB_LIBRARY CEServiceArbLibrary::CEStorageArbitration::ReadClusterCustomResTypeList Custom Resource Type List:System.Collections.Generic.List`1[System.String] 512
2014/04/25-14:24:59.852 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetOSVersion Entering. N/A
2014/04/25-14:24:59.884 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetOSVersion Exiting. N/A
2014/04/25-14:24:59.884 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetOSVersion Entering. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetOSVersion Exiting. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_BL CeCluster::AreAllNodesConfigured Entering. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE Quorum MFDEWDB004C01 ARB_LIBRARY CEServiceArbLibrary::CEStorageArbitration::ReadClusterSiteList Enter 312
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ResGetListProperty Entering. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ResGetListProperty Property=[SiteList]. ResourceType=[1]. ClusterName=[MFDEWDB004]. NodeName=[NULL]. GrpName=[NULL]. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty Entering. N/A
2014/04/25-14:24:59.899 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 CLUSPROP ClusterGetResourceProperty ClusterName=[MFDEWDB004]. NodeName=[NULL]. ResourceName=[NULL]. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS ClusUtils::ReadSiteList No site list found in cluster properties for cluster [MFDEWDB004]. CEServiceArbLibrary.ClusterPropertyException: Parsing XML string from SiteList failed for cluster [MFDEWDB004]. Message: Root element is missing. InnerException: Source: System.Xml StackTrace: at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace)
at System.Xml.XmlDocument.Load(XmlReader reader)
at System.Xml.XmlDocument.LoadXml(String xml)
at CEServiceArbLibrary.CEStorageArbitration.ReadClusterSiteList(String strClusterName) TargetSite: Void Throw(System.Exception)
at CEServiceArbLibrary.CEStorageArbitration.ReadClusterSiteList(String strClusterName)
at CE_Utils.ClusUtils.ReadSiteList(String strClusterName, List`1& sites) N/A
2014/04/25-14:24:59.915 4760 4480 u10859x ERROR N/A MFDEWDB004C01 GUI_BL CeCluster::AreAllNodesConfigured ReadSiteList failed to read site list from cluster properties. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_BL CeCluster::AreAllNodesConfigured Exiting. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::validatePage Exiting. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Entering. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardNodeList::validatePage Entering. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData Entering. Node name [MFDEWDB004C01]. N/A
2014/04/25-14:24:59.915 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData GetObject from WMI: [CE_ComputerSystem.CreationClassName="CE_ComputerSystem",Name="MFDEWDB004C01"]. N/A
2014/04/25-14:24:59.931 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData Exiting. Node name [MFDEWDB004C01]. N/A
2014/04/25-14:24:59.931 4760 4480 u10859x ERROR N/A MFDEWDB004C01 GUI_BL Node::Node(string) Cannot retrieve node information. Error 'Invalid class ' occurred while retrieving CE_ComputerSystem object from MFDEWDB004C01. N/A
2014/04/25-14:24:59.931 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData Entering. Node name [MFDEWME004C01]. N/A
2014/04/25-14:24:59.931 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData GetObject from WMI: [CE_ComputerSystem.CreationClassName="CE_ComputerSystem",Name="MFDEWME004C01"]. N/A
2014/04/25-14:25:00.009 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::GetNodeData Exiting. Node name [MFDEWME004C01]. N/A
2014/04/25-14:25:00.009 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardNodeList::validatePage Exiting. N/A
2014/04/25-14:25:00.009 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Exiting. N/A
2014/04/25-14:25:00.009 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::connectToCluster Exiting. N/A
2014/04/25-14:25:00.009 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardConnect::configureBtn_Click Exiting. N/A
2014/04/25-14:25:01.259 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Entering. N/A
2014/04/25-14:25:01.274 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardValidateSetup::TimeConsumingOperation Entering. N/A
2014/04/25-14:25:01.274 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Exiting. N/A
2014/04/25-14:25:01.274 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::GetPingStatus Entering N/A
2014/04/25-14:25:01.274 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS WinUtils::GetPingStatus Exiting. N/A
2014/04/25-14:25:01.274 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::VersionCheck Entering. N/A
2014/04/25-14:25:01.290 4760 968 u10859x ERROR N/A MFDEWDB004C01 GUI_UTILS StorUtils::VersionCheck ManagementException: Message: Invalid class ErrorCode: InvalidClass N/A
2014/04/25-14:25:01.290 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI_UTILS StorUtils::VersionCheck Exiting. Node [MFDEWDB004C01] didn't pass the version check. N/A
2014/04/25-14:25:01.290 4760 968 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardValidateSetup::TimeConsumingOperation Exiting. N/A
2014/04/25-14:25:01.290 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardValidateSetup::AddNewPages Exiting. N/A
2014/04/25-14:25:01.290 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizardValidateSetup::worker_RunWorkerCompleted Exiting. N/A
2014/04/25-14:25:02.665 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Entering. N/A
2014/04/25-14:25:02.680 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::ActivatePage Exiting. N/A
2014/04/25-14:25:05.399 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::Finish Entering. N/A
2014/04/25-14:25:05.399 4760 4480 u10859x VERBOSE N/A MFDEWDB004C01 GUI ConfigWizard::Finish Exiting. N/A
1643
0
Posted April 25th, 2014 09:00
Hi John,
1st worked, 2nd didn't error, but didn't return a value
John
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.Y:\>WMIC /NAMESPACE:\\root\MSCluster PATH MSCluster_Resource GET Name
Name
Local Quorum
Cluster IP Address
Cluster Name
Disk F:
Disk G:
Disk E
Y:\>WMIC /NAMESPACE:\\root\emc\ce PATH EMC_StorageSystem
No Instance(s) Available.1643
0
Posted April 25th, 2014 09:00
John,
Can you run the following commands:
WMIC /NAMESPACE:\\root\MSCluster PATH MSCluster_Resource GET Name
WMIC /NAMESPACE:\\root\emc\ce PATH EMC_StorageSystem
If the first command generates an error, you will need to contact Microsoft to get support for this WMI issue.
If the second command generates an error, see the solution in KB article 74643 for manually registering the CE MOF files.
Hope this helps
1643
0
Posted April 25th, 2014 09:00
.... dur! Sorry missed the mof off
... the 3rd command worked also ...
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>cd mof
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof>mofcomp CE_Symm.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CE_Symm.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!1643
0
Posted April 25th, 2014 09:00
... and sadly I'm getting an Access Denied message when I try to access article 74643 :-(
John
1643
0
Posted April 25th, 2014 09:00
Afterwards, rerun the CE configure wizard and update us with the results. crossing fingers
1643
0
Posted April 25th, 2014 09:00
Hi,
Got the following results ...
C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CE.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CE.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!C:\Program Files\EMC\Cluster-Enabler\mof>mofcomp CEUtil.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
Parsing MOF file: CEUtil.mof
MOF file has been successfully parsed
Storing data in the repository...
Done!C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>mofcomp CE_Symm.mof
Microsoft (R) 32-bit MOF Compiler Version 5.2.3790.1830
Copyright (c) Microsoft Corp. 1997-2001. All rights reserved.
File 'CE_Symm.mof' not found!C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm>dir
Volume in drive C is System
Volume Serial Number is A446-FEF6Directory of C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm
25/04/2014 12:00
.
25/04/2014 12:00..
07/12/2010 01:19 878,080 CE_Wmi_Symm.dll
25/04/2014 12:00mof
15/09/2009 16:00 222 WMIPlugIn_Symm.manifest.txt
2 File(s) 878,302 bytes
3 Dir(s) 63,599,611,904 bytes freeJohn
1643
0
Posted April 25th, 2014 09:00
Hello John9793 , Can you let me know the CE base and Plugin versions you are using and also what is the OS family of your cluster nodes?
Hope that helps
Mohammed Salem @yankoora
1643
0
Posted April 25th, 2014 09:00
CE Base is Version: 4.1.0.143 as is CE Plugin
Cluster nodes are Windows Server 2003 R2
The storage, if this helps is a DMX3 running enginuity 5773
:-)
John
1338
0
Posted April 25th, 2014 09:00
Good to hear, Does CE wizard work fine now?
Hope that helps
Mohammed Salem @yankoora
M_Salem
213 Posts
1643
0
Posted April 25th, 2014 09:00
Please try these commands:
Run the following commands from an elevated command prompt:
Open a command prompt and CD to C:\Program Files\EMC\Cluster-Enabler\mof. In this folder run the following commands:
C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CE.mof
C:\Program Files\EMC\Cluster-Enabler\mof> mofcomp CEUtil.mof
CD to C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof and run the following command:
C:\Program Files\EMC\Cluster-Enabler\Plugin\Symm\mof> mofcomp CE_Symm.mof