I'm using IT Assistant version 6.5 (BLD_65061) and I'm having a problem clearing logs. Anytime I try to clear logs, I'm prompted to enter a system username/password. Nothing I provide works? I've tried the Open Manage root:calvin, I've tried using the local machine's administrator account and I've tried a domain admin account. Nothing works?? What the hell am I missing here?

FWIW, I have the same problem doing ANYTHING from IT Assistant that requires this kind of information (such as reboot, shutdown, etc). Any help is greatly appreciated!

Dave Garber (dgarber at servicelinklp.com)