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Problems when connecting Virtual Media via the Virtual Console on idrac7
Hello,
I'm using PowerEdge R620 with idrac7 version 1.51.51 installed.
I start the Virtual Console, then choose Virtual Media -> Connect Virtual Media
I get an 'Initializing Connection' dialog that only displays 'Connecting' message.
After a while the dialog disappears, but I'm not connected, since in the 'Virtual Media' menu I still have 'Connect Virtual Media' entry.
I've Googled on this problem for a while and have not found any solution.
Tested on Linux, Windows, Mac OS, everywhere the same behavior.
In the server settings, under Overview -> Server -> Attached Media I do have Attach Mode set to Attach.
Do you have any clues what could be wrong?
BTW, I'm connecting to the server via a SOCKS proxy. I checked Java Configuration: it uses browser's proxy settings. I even changed Java Config and entered that same proxy setting but it didn't help (I'm using Firefox 29, latest Java).
P.
DELL-Chris H
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Posted June 10th, 2014 08:00
Could you follow this link and confirm this is what you are seeing - http://de.community.dell.com/techcenter/systems-management/w/wiki/660.how-to-use-dell-idrac-virtual-media.aspx
Also, have you attempted with the Console set to Native, and not Java?
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!I have all the same settings except that my web interface and console look slightly different, maybe because I have new version. Here are the settings:
https://www.dropbox.com/s/xm9709jo9r12kxj/Zrzut%20ekranu%202014-06-10%2019.46.00.png
Here is the console screenshot:
https://www.dropbox.com/s/qlbg0lgmwh1k45x/Zrzut%20ekranu%202014-06-10%2019.46.21.png
And the 'connecting' dialog box that appears after I click 'connect virtual media':
https://www.dropbox.com/s/8qf2fudij4azb37/Zrzut%20ekranu%202014-06-10%2019.46.25.png
- Hello, Was same issue on similar server. Try to restart idrac (racadm racreset) - in my case it helped (iDRAC fw 1.57.57) Or you can downgrade idrac firmware to ver. 1.46.45 http://www.dell.com/support/home/us/en/04/Drivers/DriversDetails?driverId=JYX4C in my case it also helped
DELL-Chris H
7 Practitioner
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9682 Posts
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48046 Points
13558
0
Posted June 5th, 2014 09:00
Cgenie,
I would start by updating the BIOS and Drac to current, you can find the updates below -
BIOS - http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=V7P04&fileId=3376258359&osCode=WS8R2&productCode=poweredge-r620&languageCode=EN&categoryId=BI
Idrac 1.57- http://www.dell.com/support/home/us/en/19/Drivers/DriversDetails?driverId=XH6FX&fileId=3368816948&osCode=WS8R2&productCode=poweredge-r620&languageCode=EN&categoryId=ES
After that you can try again and see if it is resolved. If not then you also have the option of setting Virtual Media via the racadm commands -
Let me know how it goes.
DELL-Chris H
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell
Did I answer your query? Please click on ‘Mark as Accepted Answer’. ‘Thumbs up’ the posts you like!