Dell Venue 8 Pro -- Reloading Windows 10 -- inaccessible boot device
I have a Dell Venue 8 Pro 5830 that won't boot following recent Windows 10 one-year anniversary upgrade. I get the blue screen with "inaccessible boot device." I downloaded and made a windows (32-bit) recovery stick on a USB flash drive. Win 10 begins to load. It chooses "English (US)" as language, "English (US)" as time and currency format, and "US" for keyboard/input method. I'm then asked to click "Next," but I can't because the tablet's touchscreen driver has been disabled. There's no way to click next, including using the volume buttons on the side or the button on the top right of the tablet.
If I were able to click "Next," I'd be on my way to reinstalling Win 10 and getting the tablet to work again. I was able to run the tablet's diagnostics, and it passed all of them.
I did that to no avail. I used a powered USB hub (not Dell's, but Anker's) and hooked up a Dell keyboard and the Windows recovery USB flash drive, 32-bit). The tablet doesn't respond so that I can continue the Win 10 install.
Separately, I also copied the Windows 10 recovery files to a mini SD drive. I tried to change the BIOS so that it would boot to the mini SD drive,but it did not recognize the SD drive.
And did you connect the hub to the tablet using a USB OTG adapter/cable adapter? Needed--a direct USB connection without the OTG tech. built into the USB OTG adapter will not work.
It's an Anker Ultra Slim 4-Port USB 3.0 Data Hub with 12W Power Adapter / USB Wall Charger.
Yep, that's not a USB OTG adapter, and needs to be connected to one. An easy way to tell if a cable is a USB OTG cable/adapter: it will say USB OTG. :emotion-5:
I downloaded the iso file, 32 bit, for win 8.1 pro. I chose the iso file, not the file that boots from a USB stick. The win 8.1 pro iso did contain the boot.wim file, which I copied to another directory. But there isn't an install.wim file. The install files I found were install.esd, install.exe, installprep.exe, and installeventres.dll.
I also downloaded 32-bit iso files for win 8 and win 10. These did not have install.wim file as well.
Also, I didn't find the Z3700 driver pack on Dell's web site. But I did find the Intel Atom Z3000 chipset driver for my Dell Venue 8 Pro (model 5830). Is that it?
It's an Anker Ultra Slim 4-Port USB 3.0 Data Hub with 12W Power Adapter / USB Wall Charger.
Nope, that's not a USB-OTG cable/adapter--you can tell if a cable/adapter is, because it'll be called, well, a USB-OTG cable/adapter. :emotion-5: They're available all over, often for $5 or less (Dell sells one as well, at a higher price that's unnecessary)--a search at Amazon.com will pull many up.
dougclan
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Posted December 26th, 2016 12:00
I did that to no avail. I used a powered USB hub (not Dell's, but Anker's) and hooked up a Dell keyboard and the Windows recovery USB flash drive, 32-bit). The tablet doesn't respond so that I can continue the Win 10 install.
Separately, I also copied the Windows 10 recovery files to a mini SD drive. I tried to change the BIOS so that it would boot to the mini SD drive,but it did not recognize the SD drive.