‎Automatic refresh of contract data failed in unity 400f | DELL Technologies

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Gopiichand

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10 years ago

Gopiichand

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February 21st, 2017 13:00

Automatic refresh of contract data failed in unity 400f

Hi everyone,

In UNITY 400f,we are getting automatic refresh of contract data failed issue.

so ports 80,9443,443 have opened.but still we are facing this issue

Please give the information to do further proceedings.

Advance Thanks

F
fzilcher
6 Posts
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Posted February 22nd, 2017 03:00
Hi,

which Firmware Version is deployed on Unity?
There is an issue on releases prior to 4.1.0.

I have had the same issue on a Unity System. The reason was, that Unity is not directly connected to the internet. It is connected to an ESRS/VE.

Since 4.1.0, there is a possibility to name a proxy server to directly connect Unity to the Internet for checking contract data.

Regards

Ferdinand
M
maniemc
169 Posts
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Posted February 22nd, 2017 16:00
Configure the internet and a DNS server that can resolve correctly. Refer KB 486476 for an idea, even if you don't want to use ESRS.

As ferdi said, you can use proxy too with 4.1.x onwards very easily.