How does one go about actually downloading the virtual Unity VSA? I have already registered I click on the download link and receive the below message.
We’re sorry, but we are unable to display the content you requested. If you are a Dell EMC partner and believe you should have access to this resource, please contact your Distributor or Channel Manager to request access. All other questions can be directed to Partner Online Support Team.
So you have to be a partner to get access to a trail download?
I'm clicking Download link on the right, thenI'm asked ot logon to my EMC account (customer type) and then getting this:
Unable to access resource
We’re sorry, but we are unable to display the content you requested. If you are a Dell EMC partner and believe you should have access to this resource, please contact your Distributor or Channel Manager to request access. All other questions can be directed to Partner Online Support Team.
This seems to be working now.... I know a week or two ago the link didn't work for me either but once I logged into the Support portal and found it through there it worked.
I'm clicking Download link on the right, thenI'm asked ot logon to my EMC account (customer type) and then getting this:
Unable to access resource
We’re sorry, but we are unable to display the content you requested. If you are a Dell EMC partner and believe you should have access to this resource, please contact your Distributor or Channel Manager to request access. All other questions can be directed to Partner Online Support Team.
So this is partner-only download ?
no - this is for everyone but there we some problems with the public download link which should be fixed now
as a customer you can always download it from support.emc.com as well
Since Dell got involved EMC support has been getting worse. I opened ticket for download issue now a week ago and still no resolution. Some links are broke and then the one which is supposed to work returns file not found. Not sure how hard it is to either place the correct file on the webserver or update the link. I get more and more the feeling EMC will be sooner or later a casualty of DELL and fade away. Also reading thru some posts this does not seem to be the first time you cant download this ovm. One person mentioned you can search for it on support site which seem to no longer be an option either.
I am having the same problem downloading this software. I click on agree and download...I get redirected to a EMC page and then it says File not found.
I spoke with on line support and they got the same error.....is there a FTP site or somewhere i can download the community edition. Or if someone has it can you share it with me?
Yes, I can get to the support website but on it , I get only the Dell EMC UnityVSA High Availability Deployment Utility (Windows 32-bit) or other OS version but not the actual ovm file.
tsamuel0905
2 Intern
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136 Posts
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Posted October 22nd, 2017 01:00
Try again and post here if you not able to.. with the URL where you trying to download.