UNSOLVED

Potshy

updated

4 years ago

P

Potshy

9 Posts

0

1614

May 25th, 2022 07:00

issus Activation UUID

dears 

i have issus when active UUID :314752DE-8898-F827-1D89-D9A764A42EA9 

 

please support

dell license.png

 

  • DELL-Sam L

    Community Manager

    •

    8103 Posts

    •

    34571 Points

    1015

    0

    Posted May 25th, 2022 15:00

    Hello Potshy,

    I am looking into this as I am getting the same on my end.  I will follow when I receive more information.

  • Potshy

    9 Posts

    1008

    0

    Posted May 26th, 2022 01:00

    thank you for your respns , keep me update 

  • DELL-Sam L

    Community Manager

    •

    8103 Posts

    •

    34571 Points

    1004

    0

    Posted May 26th, 2022 09:00

    Hello Potshy,

    You can follow these steps to get your license while the website is not working right now.

     

    Customer opens a Licensing Service Request.

    1.           There are 3 ways to open a Service Request:

    • By visiting https://dell.to/3aqq4Co and using the Live Chat. The Chat Team will assist the requester to create a Ticket.
    • A Service Request can be opened on the Support Site by selecting "Create a Service Request" and providing all the relevant information required to address the request.
    • Contact the Dell EMC Support Line by calling 800-782-4362, option 4, option 4, (at any time) and they will assist you and/or create an SR on your behalf.

    2.           Information needed in the Service Request:

    • Software Part Numbers – 456-110-674    UnityVSA CE 4TB=IC
    • Quantity/Capacity – Qty 1

    3.           Machine information: UUID

    4.           Site Info

    5.           If this is a Dark Site, please inform Licensing of this

    6.           Reason for trial license = UVSA CE Trial License Website is down

  • Potshy

    9 Posts

    967

    0

    Posted May 29th, 2022 05:00

    Dear  DELL-Sam L,

    i need to activate this UUID :314752DE-8898-F827-1D89-D9A764A42EA9  for license evaluation 

    name prodect :UnityVSA-5.1.0.0.5.394

  • DELL-Sam L

    Community Manager

    •

    8103 Posts

    •

    34571 Points

    942

    0

    Posted May 31st, 2022 09:00

    Hello Potshy,

    I have checked and the site is not working currently.  Did you try to call in with the information that I provided to get your license?

  • Potshy

    9 Posts

    928

    0

    Posted May 31st, 2022 23:00

    that number is wrong , but i need to activate UUID for trial or please advace me about what can i use to semelator San storage  

  • Potshy

    9 Posts

    926

    0

    Posted June 1st, 2022 00:00

    I am using UnityVSA for training with vCenter.
    how can i get a free license key?

  • DELL-Josh Cr

    Community Manager

    •

    9745 Posts

    •

    44407 Points

    915

    0

    Posted June 1st, 2022 06:00

    Hi,

    Which country are you in? There might be a different number. Calling in is the only way to get a trail license if the tool isn’t working.

     

    Let us know if you have any additional questions.

  • Potshy

    9 Posts

    911

    0

    Posted June 1st, 2022 07:00

    I am in Egypt , please advice

  • DELL-Josh Cr

    Community Manager

    •

    9745 Posts

    •

    44407 Points

    403

    0

    Posted June 1st, 2022 07:00

    Try 0800 000 9518, that should be the support number for Egypt.