UNSOLVED
boot virus ????
two days ago I suddenly had startup problems; Dell dimension 4600 - XP home edition
After start (cold and warm start) the screen 'Dell' with F2 en F12 in the right angle appears; then a black screen with a blinking hyphen in the left corner appears and the computer stops responding;
Also when i press F2 or F12 in time the black screen appears;
But after pressing F12, the boot menu appears after 30 minutes or so; then I press option number 4 and XP starts and i can work normally;
This problem started after I installed trial version software from OSS video decompiler; and after I removed the previous OSS video decompiler trial;
I've been reading a lot about black screen but it seems that there is no adequate solution. Also a lot of people tried the microsoft recommendations, but they a wrote that that didn't help them.
When I look on the back of my computer, the diagnostic lights are like this :
Is there any-one experienced in this problem? please help me?
I also wonder if the problem might be related to a virus like a boot virus or an MBR virus ? and if so, will my Norton anti-virus program detect and/or remove the virus?
GrandCru
zbestwun2001
4 Apprentice
•
8831 Posts
98
0
Posted January 27th, 2005 13:00
1 Determine if a conflict exists by removing a card ( not the video card) and then restart the computer.
2 If the problem perisits, reinstall the card that you removed, the restart the computer.
3 Repeat this process for each card. If the computer starts normally, trouble shoot the last card removed from the computer for resource conflicts.
4 If the problem persists, contact Dell.
Steve