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StephenManley

updated

22 years ago

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2790

December 23rd, 2004 18:00

GlobalEAccess

Good Evening,
 
Can someone help me please with the following:
 
GlobalEAcess is trying to register itself as the default ISP / Internet connection. No matter how many thimes I try and delete it it then reappears.
Does anyone know how I can get ridof tis pest?
I have EZAV software and a firewall both provided by BT.
Any help would be greatly appreciated.
 
Many thanks   Stephen 
  • 309

    0

    Posted December 23rd, 2004 19:00

    Great, Many thanks.

    I will try this and ley you know how I get on?

    Stephen

     

  • zbestwun2001

    4 Apprentice

    •

    8831 Posts

    309

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    Posted December 23rd, 2004 19:00

    Before we do anything can you do a couple things first?
    Go to this sight http://www.trendmicro.com/en/home/us/enterprise.htm and do an online scan and delete whatever it finds. Be sure to highlight the drives you want to have searched.

    After that could you please go to http://www.majorgeeks.com/download506.html and download AdAwareSE and delete what it finds. Then while using AdAware, click on add-ons and get their plug-in for the VX2 variant, and run that and delete what it finds.
    After that please go to http://www.majorgeeks.com/download2471.html and download SpyBot and run that and delete what it finds.


    Now please go to http://www.majorgeeks.com/download3155.html and download HiJackThis to its own folder that you create on your C:/ drive.
    After it is downloaded open the program and click on the Scan button.
    When that is done, click on Save to log.
    Please post the log that it generates right here so that it maybe viewed and analyzed for problems

    Thanks
    Steve