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kittykat01
5 Posts
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11116
February 26th, 2010 21:00
I cant run my programs O: HELP PLZ
Ok today i logged in on my computer and went on the the internet and all of a sudden i get a third party pop-up of the XP Antispyware 2010 scanner and it disabled the spyware I already have as well as some functions on McAfee. I was able to delete it with the help of the spyware's original provider but now im getting the message C:\WINDOWS\system32\rundll32.exe cannot be found and now i cant run any programs that are exe files(which is nearly everything I need to run right now). Can someone plz tell me how to fix this? :emotion-9:
BTW: I tried to install hijackthis to fix the problem but I cant even open that either T>T
Hi kittykat01.
OK kitty it seems that you quarantine that file or corrupted that file when your "original spyware´s provider" detected it. In order to follow joe53 instructions you need to recover that file from quarantine, always quarantine, never delete until you are sure that the file is not needed. If the file was deleted, you will need the OS dvd to do a windows OS repair. Insert the OS DVD, reboot, press any key to star from the DVD, and do a repair. A OS repair will not delete your files.
Some help to do a repair/reinstall for windows XP, if your OS is Vista or W7 look for the appropriate instructions:
http://support.microsoft.com/kb/917964
Good luck.
kittykat01
5 Posts
399
0
Posted February 27th, 2010 10:00
Thank you for your help I'll try your suggestions as soon as my new OS DvD arrives (my mom cant find mine^^;)
kittykat01
5 Posts
399
0
Posted March 8th, 2010 14:00
Ok, I did evrything and now i just have a black screen after windows startup screen. There was a message saying that the setup could not be completed because a file was missing/ "the log did not have enough information" I did start the recovery console only to get another error. The error code is (0x4,0,0,0). I'm thinking about deleting my existing partition and creating a new one.
Please help me if you can T.T
kittykat01
5 Posts
399
0
Posted March 8th, 2010 14:00
Oh and does anyone think this is a software or hardward problem? @-@
kittykat01
5 Posts
399
0
Posted March 9th, 2010 09:00
OMG, I forgot to repost that I got it working again lol. ^^; Thanks for your efforts in helping me:emotion-11:
I created a batch file that gets rid of some variants of the xp antispyware malware. It requires you to restart when it's done. Feel free to try it, change it. http://www.mediafire.com/file/odqyzt2my52/WINAVremove.bat
This will at least get you to be able to run malware bytes anti-malware
joe53
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5772 Posts
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Posted February 27th, 2010 00:00
Hi kittykat01, and welcome to the forum.
Maybe this will help:
http://forums.malwarebytes.org/index.php?showtopic=38629