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Oyvindd

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Oyvindd

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April 18th, 2007 17:00

McAfee

Hi,
 
I have a problem removing the McAfee 90trial program that followed with my computer, XPS M1710 with XP. I tried the Add/remove program but that failed. Then I tried to manually delete it, and remove all entries...that didnt do it either. I still cant install my "old" antivirus program. Then I resored my entire system and when I got to the screen where I was asked if I wanted to use and activate McAfee I clearly stated "NO!"....and of course it still got installed. What can I do? I have encountered some viruses earlier but this is by far the most annoing and difficult of them to remove. Please help me :)
 
Regards Oyvind
  • ky331

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    Posted April 18th, 2007 17:00

    1) IF you still have the McAfee Security Center icon in your system tray, open it, and one-by-one, DISable each of the McAfee components you find there [anti-virus, anti-spyware, firewall, etc.].
     
    2) IF you still have McAfee listed in your ADD/REMOVE  programs, try to UNinstall it now (that its components are disabled).
     
    3) Is this the ONLY McAfee product you have installed on your system??  IF yes, and IF the above steps still don't work satisfactorily, then:
     
    MajorGeeks lists a McAfee Consumer Product Removal (MCPR) tool :
     
     
     
    It's also referenced at McAfee Technical Support (TS), which indicates: 
    1) this tool is Vista compatible (but will not run on the older 98/ME systems), and
    2) you should remove whatever you can via Control Panel, Add/Remove Programs,   before you apply this tool.
     

    http://ts.mcafeehelp.com/faq3.asp?docid=408302

     

    I personally have never used it, meaning I cannot attest to its effectiveness nor to its safety.
     
     
    If you choose to try it, keep in mind it's a COMPLETE removal tool for ALL McAfee products you have installed.... I don't  believe you can "pick and choose", to remove only some, and keep the rest.
  • Oyvindd

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    Posted April 19th, 2007 05:00

    That did it! Thank you.
  • saywhale

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    Posted April 24th, 2007 05:00

    hi,
     
    do you think mcafee security center is a good program? Should i trust and continue to use it?
    i have my doubt though on it's ability to detect threats...
    you see, my subscription still valid til June 07 but two things happens since 2 days ago that makes me worried.
     
    1. It prompt, "Your computer is not protected" and need fixing but updating produce result "No update available".
     
    2. login to accounts also not possible? the page does not open..
     
    3. contacting online tech also no "cure" to the problem.
     
    Realtime protection with fully functional programs..?
     
    the funny thing is, i just downloaded a free program today (AVG Free) out of desperation and it did what mcafee couldn't. - 2 viruses found and was deleted...
     
    Can i still trust McAfee?
     
    Pls help me to decide. Thanks!
  • ky331

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    Posted April 24th, 2007 12:00

    saywhale:
     
    the consensus in these forums is that the "brand name" programs (Symantec/Norton and McAfee) are "bloatware".
     
    there are several rather good free alternatives, including AVG (which you've now discovered and used).  It sounds like you're happier with it, than with your McAfee.
     
    Key points for now: 
    1) You should only be running one resident anti-virus (offering you continual protection in real time).   If you keep the AVG anti-virus, you should disable (or preferably uninstall) the McAfee anti-virus.
    2) If your McAfee was a complete suite, offering you anti-spyware, firewall & etc., and if you decide to "dump" McAfee, you should be sure to replace each of its individual components... I'm assuming the AVG Free that you downloaded was just the anti-virus only.
     
     


    Message Edited by ky331 on 04-24-2007 09:45 AM
  • saywhale

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    Posted April 25th, 2007 20:00

    ky331, thanks for the info...
    any suggestions which suite is better....
    the one with "everything" other than M....:smileyindifferent:
     
     
  • ky331

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    Posted April 26th, 2007 13:00

    I don't use any of the SUITES... perhaps someone who does might offer you an opinion.
     
    Rather than a suite, I pick-and-choose between individualized products... many of which can be downloaded for free.
     
    You already know about AVG.   there are two or three other FREE anti-virus programs commonly recommended here (avast! and antivir), if you're interested in checking these out.
     
    you'll need a resident anti-spyware program too... the most common recommendation here is Windows Defender.
     
    you'll want a firewall... at the very least, the Windows firewall... or perhaps, a more enhanced (i.e. two-way) firewall... I will leave suggestions here entirely to others.
     
    You probably want to use a popup blocker [many available... there's one from Windows, one from Yahoo!, one from Google, &etc.]
     
    In so doing, you can replace a suite by just about everything you need to protect your system.
     
     


    Message Edited by ky331 on 04-26-2007 10:26 AM
  • saywhale

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    Posted April 29th, 2007 10:00

    Great,thanks a lot. Good day! :smileyvery-happy: