Hello again!

I am reviewing your log. In the meantime, you can help me by addressing the following:

* Have you have posted this issue on another forum? If so, please provide a link to the topic.

* If you have disabled System Restore in an attempt to begin cleaning malware, please enable it now. We will flush System Restore when we are finished cleaning and we are sure that everything is running smoothly.

* If you are using any cracked software, please remove it. In addition to being illegal, when you install cracked software, you are running executable files from dubious, unknown sources. You are giving these sources access to information on your hard disk, and potential control over operation of your computer. Definition of cracked software HERE.

* If you are using any P2P (file sharing) programs, please remove them before we clean your computer.  The nature of such software and the high incidence of malware in files downloaded with them is counter productive to restoring your PC to a healthy state. That includes BitTorrent and similar programs. There is a list HERE.    

* If this computer belongs to someone else, do you have authority to apply the fixes we will use?

* Have you already fixed entries using HijackThis? If so, please restore all the backups and then post another log.

* After we begin working, please print or copy all instructions to Notepad in order to assist you when carrying out procedures. Please follow all instructions in sequence. Do not, on your own, install/re-install any programs or run any fixes or scanners that you have not been instructed to use because this may cause conflicts with the tools that I am using. Please note that these fixes are not instantaneous. Most infections require more than one round to properly eradicate. It is understood by the trained analysts that once a helper replies to a log, he continues working with you until the issue is resolved.

* During the course of our cleanup please do not do any additional online work or surfing until we have verified that your system is clean.

* We may be using some specialized tools during our fix. Certain embedded files that are part of legitimate programs or specialized fix tools such as process.exe, restart.exe, SmiUpdate.exe, reboot.exe, ws2fix.exe, prcviewer.exe and nircmd.exe may at times be detected by some anti-virus/anti-malware scanners as a "RiskTool", "Hacking tool", "Potentially unwanted tool", or even "malware (virus/trojan)" when that is not the case. Such programs have legitimate uses in contexts where an authorized user or administrator has knowingly installed it. These detections do not necessarily mean the file is malware or a bad program. It means it has the potential for being misused by others. Anti-virus scanners cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert you or even automatically remove them.

I look forward to your reply so we can begin cleaning.

Instructions posted for this user are customized for this user only. The tools used may cause damage if used on a computer with different infections. If you think you have similar problems, please post a log at the top of this board to start a new forum topic.

Thank you!

I have not posted this to any other forum.  I have not disabled System Restore. I am not using any cracked software or P2P programs. This is my computer so I am the authorized user.  I have not fixed anything with HijackThis. I hope I addressed all your requests. Thank you for your assistance.

We need to see some additional information about what is happening in your machine.

• Download DDS by sUBs from one of the following links. Save it to your desktop.
  • DDS.scr
  • DDS.pif
• Double click on the DDS icon, allow it to run.
• A small box will open, with an explanation about the tool.
• Click Yes at the prompt for Optional Scan.
• When done, DDS will open two (2) logs

• 1. DDS.txt
  2. Attach.txt

• Save both reports to your desktop.
• Copy/paste both logs to your reply on the forum.
• Close the program window, and delete the program from your desktop.

• Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet. Information on A/V control HERE.

DDS (Ver_09-05-14.01) - NTFSx86 
Run by Colleen Wambolt at 16:31:03.25 on Fri 05/29/2009
Internet Explorer: 7.0.5730.11
Microsoft Windows XP Professional  5.1.2600.3.1252.1.1033.18.1022.183 [GMT -7:00]

AV: McAfee VirusScan *On-access scanning enabled* (Updated)   {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled*   {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntiSpyService.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Comcast\Desktop Doctor\bin\sprtsvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Dell Photo AIO Printer 944\dlcdmon.exe
C:\Program Files\Dell Photo AIO Printer 944\memcard.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\m3SrchMn.exe
C:\PROGRA~1\MYWEBS~1\bar\2.bin\mwsoemon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\dlcdcoms.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Money Plus\MNYCoreFiles\mnyinsit.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Program Files\comcasttb\ComcastSpywareScan\ComcastAntispy.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Logitech\SetPoint\KEM.exe
C:\Program Files\Logitech\SetPoint\KHALMNPR.EXE
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Sony\Sony Picture Utility\VolumeWatcher\SPUVolumeWatcher.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Java\jre1.6.0_05\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\MSN\Toolbar\3.0.0311.0\msntask.exe
c:\program files\aim toolbar\aimtbServer.exe
C:\Program Files\comcasttb\CIDGlobalLight.exe
C:\Program Files\Internet Explorer\Iexplore.exe
C:\PROGRA~1\McAfee\MSC\mcshell.exe
C:\Documents and Settings\Colleen Wambolt\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uDefault_Page_URL = hxxp://www.dell4me.com/myway
uSearch Bar = hxxp://bfc.myway.com/search/de_srchlft.html
uSearchMigratedDefaultURL = hxxp://search.live.com/results.aspx?q={searchTerms}&src={referrer:source?}
uWindow Title = Windows Internet Explorer provided by Comcast
mStart Page = hxxp://www.comcast.net/
mWindow Title = Windows Internet Explorer provided by Comcast
uInternet Settings,ProxyOverride = localhost;*.local
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
uURLSearchHooks: N/A: {4d25f926-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\2.bin\MWSSRCAS.DLL
uURLSearchHooks: wellgames Toolbar: {8e41e543-e069-4197-8608-e8b4c2f75747} - c:\program files\wellgames\tbwel0.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files\aim toolbar\aimtb.dll
mWinlogon: SFCDisable=4 (0x4)
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\2.bin\MWSSRCAS.DLL
BHO: Yahoo! Companion BHO: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\progra~1\yahoo!\compan~1\installs\cpn\ycomp5_5_7_0.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\2.bin\MWSBAR.DLL
BHO: : {4d25f921-b9fe-4682-bf72-8ab8210d6d75} - c:\program files\mywaysa\srchasde\1.bin\deSrcAs.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
BHO: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: {7E853D72-626A-48EC-A868-BA8D5E23E045} - No File
BHO: wellgames Toolbar: {8e41e543-e069-4197-8608-e8b4c2f75747} - c:\program files\wellgames\tbwel0.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files\aim toolbar\aimtb.dll
BHO: Windows Live Toolbar Helper: {bdbd1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
BHO: 1 (0x1) - No File
BHO: GamesBarBHO Class: {cb0d163c-e9f4-4236-9496-0597e24b23a5} - c:\program files\gamesbar\oberontb.dll
BHO: {cf46bfb3-2acc-441b-b82b-36b9562c7ff1} - c:\windows\system32\tgtnefgv.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll
TB: &Yahoo! Companion: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\progra~1\yahoo!\compan~1\installs\cpn\ycomp5_5_7_0.dll
TB: {BA52B914-B692-46c4-B683-905236F6F655} - No File
TB: Windows Live Toolbar: {bdad1dad-c946-4a17-adc1-64b5b4ff55d0} - c:\program files\windows live toolbar\msntb.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} - c:\program files\mywebsearch\bar\2.bin\MWSBAR.DLL
TB: GamesBar: {6f282b65-56bf-4bd1-a8b2-a4449a05863d} - c:\program files\gamesbar\oberontb.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0311.0\msneshellx.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
TB: wellgames Toolbar: {8e41e543-e069-4197-8608-e8b4c2f75747} - c:\program files\wellgames\tbwel0.dll
TB: Comcast Toolbar: {79ceea4e-c231-4614-9e3b-53b2a02f39b7} - c:\program files\comcasttb\comcastdx.dll
TB: {4E7BD74F-2B8D-469E-93BE-BE2DF4D9AE29} - No File
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
EB: &Yahoo! Messenger: {4528bbe0-4e08-11d5-ad55-00010333d0ad} - c:\program files\yahoo!\messenger\yhexbmes0521.dll
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [LDM] c:\program files\logitech\desktop messenger\8876480\program\BackWeb-8876480.exe
uRun: [MsnMsgr] "c:\program files\msn messenger\MsnMsgr.Exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [MoneyInsights] "c:\program files\microsoft money plus\mnycorefiles\mnyinsit.exe"
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe
uRun: [Aim6] "c:\program files\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [ComcastAntispyClient] "c:\program files\comcasttb\comcastspywarescan\ComcastAntispy.exe" /hide
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.6.0_05\bin\jusched.exe"
mRun: [P17Helper] Rundll32 P17.dll,P17Helper
mRun: [UpdReg] c:\windows\UpdReg.EXE
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [MMTray] "c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe"
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [CTSysVol] c:\program files\creative\sound blaster live! 24-bit\surround mixer\CTSysVol.exe /r
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [MimBoot] c:\progra~1\musicm~1\musicm~3\mimboot.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [DLCDCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\DLCDtime.dll,_RunDLLEntry@16
mRun: [dlcdmon.exe] "c:\program files\dell photo aio printer 944\dlcdmon.exe"
mRun: [MemoryCardManager] "c:\program files\dell photo aio printer 944\memcard.exe"
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [AOLDialer] c:\program files\common files\aol\acs\AOLDial.exe
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [My Web Search Bar Search Scope Monitor] "c:\progra~1\mywebs~1\bar\2.bin\m3SrchMn.exe" /m=2 /w
mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\2.bin\mwsoemon.exe
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [ ]
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [mcagent_exe] c:\program files\mcafee.com\agent\mcagent.exe /runkey
mRun: [MBkLogOnHook] c:\program files\mcafee\mbk\LogOnHook.exe
StartupFolder: c:\docume~1\collee~1\startm~1\programs\startup\cyber-~1.lnk - c:\program files\sony\sony picture utility\volumewatcher\SPUVolumeWatcher.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~2.lnk - c:\program files\logitech\desktop messenger\8876480\program\LDMConf.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\KEM.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
IE: &AIM Toolbar Search - c:\documents and settings\all users\application data\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZKxdm098MWUS
IE: &Windows Live Search - c:\program files\windows live toolbar\msntb.dll/search.htm
IE: Open in new background tab - c:\program files\windows live toolbar\components\en-us\msntabres.dll.mui/229?53e35a2482fb475193bf1f1de9ac0b1c
IE: Open in new foreground tab - c:\program files\windows live toolbar\components\en-us\msntabres.dll.mui/230?53e35a2482fb475193bf1f1de9ac0b1c
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBC} - c:\program files\java\jre1.6.0_05\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files\aim toolbar\aimtb.dll
IE: {1A93C934-025B-4c3a-B38E-9654A7003239} - {6F282B65-56BF-4BD1-A8B2-A4449A05863D} - c:\program files\gamesbar\oberontb.dll
IE: {4528BBE0-4E08-11D5-AD55-00010333D0AD} - {4C171D40-8277-11D5-AD55-00010333D0AD} - c:\program files\yahoo!\messenger\yhexbmes0521.dll
IE: {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - {552781AF-37E4-4FEE-920A-CED9E648EADD} - c:\program files\common files\microsoft shared\encarta search bar\ENCSBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
Trusted Zone: imagesrvr.com\locator1.cdn
Trusted Zone: internet
Trusted Zone: mcafee.com
Trusted Zone: musicmatch.com\online
DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} - hxxp://support.dell.com/systemprofiler/SysPro.CAB
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {3107C2A8-9F0B-4404-A58B-21BD85268FBC} - hxxp://www.pogo.com/cdl/launcher/PogoWebLauncherInstaller.CAB
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxps://objects.aol.com/mcafee/molbin/shared/mcinsctl/en-us/4,0,0,83/mcinsctl.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxps://objects.aol.com/mcafee/molbin/shared/mcgdmgr/en-us/1,0,0,20/McGDMgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0011-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_11-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {DBA8E419-0D5F-439B-A3CC-D01C768D9B51} - hxxp://aolsvc.aol.com/onlinegames/sonydavincicode/DVCDownloaderControl.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxdev.dll

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-5-9 201320]
R2 AntiSpywareService;Comcast AntiSpyware;c:\program files\comcasttb\comcastspywarescan\ComcastAntiSpyService.exe [2009-3-16 616408]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2009-5-9 359248]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2009-5-9 144704]
R3 dlcd_device;dlcd_device;c:\windows\system32\dlcdcoms.exe -service --> c:\windows\system32\dlcdcoms.exe -service [?]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2009-5-9 695624]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2009-5-9 79304]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2009-5-9 35240]
R3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2009-5-9 33832]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2009-5-9 40488]
S2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-5-24 24652]

=============== Created Last 30 ================

2009-05-27 20:03 

Let's try scanning with MBAM. * If you are unable to download or install MBAM on your computer, see if you can use a friend's or family member's computer to download MBAM. Use the update link mentioned below to manually update. Once downloaded, rename the program installer "mbam-setup.exe" file to something else like "lookinhere.exe". Copy the installer file and the update file to a CD or flash drive. Transfer the files to the infected computer. Install the "lookinhere.exe" file, then run the update so that you will have the current definitions. After that, run a full system scan and select to have the program REMOVE whatever it finds.

  Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself.
• Press the OK button to close that box and continue.
• If you encounter any problems while downloading the updates,
• manually download them from here
  and just double-click on mbam-rules.exe to install.
  Alternatively, you can update through MBAM's interface from a clean computer,
  copy the definitions (rules.ref) located in
  C:\Documents and Settings\All Users\Application Data\Malwarebytes\Malwarebytes'
  Anti-Malware from that system to a usb stick or CD and then copy it to the infected machine.

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
• Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top.
• It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully.
• Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report along with any other requested logs into your next reply and exit MBAM.

Note:-- If MBAM encounters a file that is difficult to remove,
you may be asked to reboot your computer so it can proceed with the disinfection process.
Regardless if prompted to restart the computer or not, please do so immediately.
Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

-- MBAM may make changes to your registry as part of its disinfection routine.
If you're using other security programs that detect registry changes (like Spybot's Teatimer),
they may interfere with the fix or alert you after scanning with MBAM.
Please disable such programs until disinfection is complete or permit them to allow the changes.

**If you need to re-install MBAM but encounter issue in re-installing, try using the MBAM Cleanup Utility by downloading it from HERE

Also include in your reply a fresh HijackThis log and the following log:

Also open HijackThis and click on the "Open the Misc Tools section" button.
Click on the "Open Uninstall Manager" button. Click the "Save List" button. After you click the "Save List" button, you will be asked where to save the file. Select a place to save it. The list should open in notepad.
Copy and paste that list here with the other two logs. Thanks.

I downloaded and installed MBAM but it doesn't start automatically. It doesn't open so I cannot start a scan. I don't know what to do next.  Thanks.

In your original post I noticed you've got pav.exe running.  That's probably where you're getting the popups from.  This is a rogue-antivirus program that tries to use scare tatics to make you think you're infected, then asks for your credit card number to remove said bogus infection.  If MalwareBytes isn't opening when you double-click the desktop icon, try ending the pav.exe file from the Task Manager, then try opening MalwareBytes.  I just removed pav.exe, as well as MyWebSearch (which I noticed you also have) from a customer's computer today, and all I needed was MalwareBytes.  Let me know how this works for you.

c0mp13371331337, thank you for trying to help, but having more than one helper in a thread leads to confusion.

Please read:

Please Read This Before Posting For Malware Removal Help

klopek13, please post your uninstall list from Hijackthis. Thanks.

That looks like your HijackThis log that was posted in the incorrect format.

This is how to get an uninstall list:

Open HijackThis and click on the "Open the Misc Tools section" button.

Click on the "Open Uninstall Manager" button. Click the "Save List" button.

After you click the "Save List" button, you will be asked where to save the file. Select a place to save it. The list should open in notepad.
Copy and paste that list here.