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sebe-techsoft-admin

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sebe-techsoft-admin

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May 20th, 2021 06:00

control station re-install

Hello,

after power cut my control station still can boot, but two partitions missing /dev/nda and /dev/nde.

i tried to re-install CS, but booting from DVD does not help much - serialinstall is asking for CD1 / CD2 which i can't find anywhere. can anyone help with CD images  please?

I have no active contract support for this storage system.

many thanks in advance!

  • DELL-Sam L

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    Posted May 20th, 2021 15:00

    Hello sebe-techsoft-admin,

    Which vnx system do you have as you didn’t state it in your post?

  • sebe-techsoft-admin

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    Posted May 21st, 2021 01:00

    Hello,


    i have vnx 5300

  • DELL-Sam L

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    Posted May 21st, 2021 10:00

    Hello sebe-techsoft-admin,

    Here are a few links to some kb’s that maybe of assistance.

    https://dell.to/2RtMN7D

    https://dell.to/3hGQ7GT

    https://dell.to/3bHyROc

  • DELL-Sam L

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    Posted July 15th, 2021 12:00

    Hello sebe-techsoft-admin,

    I would try to reset the SP’s back to factory and see if you get any further.

  • sebe-techsoft-admin

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    Posted July 15th, 2021 12:00

    update: i was able to start serial install from DVD disk, but i am stuck at backend security setup point.
    vnx2.PNGvnx3.PNG

    I guess problem is in SP's , tried to use known account with admin rights without luck. should i reset SP's to factoty default using Clariion utility toolkit ?

    any advice would be greatly appreciated!

  • sebe-techsoft-admin

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    Posted July 15th, 2021 13:00

    thank you Sam,

    i actually tried Ctrl+C method, but  probably i am doing something wrong - i am not getting into service menu.
    1 - removed SPB
    2 - rebooted SPA
    3 - Ctrl+C on "alphabet" = no luck, when typing recovery -symbols are displayed as * , please see screenshot.


    any ideas?SP1.PNG


  • sebe-techsoft-admin

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    Posted July 15th, 2021 14:00

    ** "recover" , not "recovery"