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tolinrome1

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tolinrome1

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August 6th, 2012 09:00

Event Code: 0x7409

Error.JPG

I received this error on the VNX 5300. On the Hardware summary page I see a "Red "F" next to the Bus 0 Enclosure 0. But when I expand all the trees under Disk and Power Supplies, SP's, and Standby Power Supplies, it doesnt show any errors or anyting?

How can I determine what they problem is\was?

Thanks!

  • tolinrome1

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    Posted August 6th, 2012 09:00

    Hi Vipin,

    I just noticed it today, although it happened on July 25th. There has been no activity on the box like upgrades or anything. yes, there is an amber light on the system, physical view.

  • Vipin VK

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    Posted August 6th, 2012 09:00

    When was this issue noticed ?

    Was there any activity like upgrade done on this box recently ?

    Is there any amber on the system (physical view )  ?

  • galkun

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    Posted August 6th, 2012 09:00

    Assuming all is cabled up properly as it is a new issue, you could reboot the SP's one at a time to see if it clears up the issue.

  • dynamox

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    Posted August 6th, 2012 09:00

    could it be a faulted disk that is not in use

  • Vipin VK

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    Posted August 6th, 2012 10:00

    dynamox is right. check for amber light on any disk.

  • tolinrome1

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    Posted August 6th, 2012 11:00

    emc.JPG

    I checked all disks in the EMC Unisphere under hardware components and all disks seem fine. However, here is a photo where the amber light is.

  • dynamox

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    Posted August 6th, 2012 11:00

    can you run this navicli comand:

    navicli -h   faults -list

  • tolinrome1

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    Posted August 6th, 2012 11:00

    I could if I knew how to . I'll see how to access the CLI.

  • dynamox

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    Posted August 6th, 2012 12:00

    you can't ssh into this. Install navi cli

    Navisphere CLI (Windows  - all supported 32 & 64-bit versions) 7.32.0.5.54

    and then run this command:

    NaviSeccli.exe -user sysadmin -password sysadmin -scope 0 -address faults -list

  • tolinrome1

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    Posted August 6th, 2012 12:00

    I installed it but nothing in the program menu, no desktop short cut. When I go to C:\Program Files (x86)\EMC\Navisphere CLI and run the NaviSECCli.exe a cmd windows opens and closes quickly.....ahh