If its a new system why are you not on the latest VNX OE OS?

when I said it's new means it's just initialized, but actually it was in the warehouse for a few months. Anyway do you have any idea about this issue?

Likely a known issue

I would search the knowledgebase and the release notes of newer OS for fixed issues

Or just upgrade

I'd suggest that you open a service Request.

Something seems to be wrong either with SP B, or the connection between them

One thing you could try is to see if the array will allow you to change the SP Cache settings, which also requires both SP's to be online and in connection with each other.

Any ways Make sure you upgrade this before going into production, there is alot of enhancements in the newer code versions.

Hello Amir,

I have found Primus solution“emc275115 “for the below mentioned error…, I guess this primus should help you…

Initialize Fast Cache – Caught exception while issuing failover request to peer – Error connecting SSL. Error details: A system call error (errno=0)

Regards,

Suman Pinnamaneni

I'd start by checking the peer IP addresses of the SPs - if that is fine you may need to restart the management server on the SP.

This is a great document on doing the restart: https://community.emc.com/docs/DOC-7393

I did that but still same, even I reseated SP B but it couldn't solve the issue.

regards

I have seen this Primus solution but as I said this storage still it's not connect to any host so there is no i/o on the cache system.

I'd open up a case.  Get your sp collects taken care of,  i'm sure they'll want them...

Hi Mark

issue resolved but it was very strange, when I used another notebook it could connect to SP B and I could configure the fast cache, I tried to find out what was wrong with my notebook and I found out if I connect directly to SP A, Unisphere comes up but I cannot configure fast cache, if I connect to SP B after loging to Unisphere (took log time to log in) it does not show any storage system, but if I connect my note book through am mini hub to SP B, I could log in (but still log in process is slow) and I could configure fast cache. with my  new notebook I could connect to Unisphere to each SP and I could connect fast cache without any problem but still log in process to Unisphere on SP B is slow. may be old notebook could not crossing the line and my new one can that's why my old notebook needs to be connected through the hub.

thanks a lot to all you guys for your replies