Help

Start a discussion
UNSOLVED

Albertwt

updated

13 years ago

A

Albertwt

2 Intern

•

164 Posts

0

5374

May 7th, 2013 21:00

Soft Media Error

Hi,

Can anyone please clarify, what does the following error means ?

Time Stamp 05/06/13 12:43:45 (GMT) Event Number 820 Severity Warning Host SPA Storage Array CKX00148528356 SPA Device Bus 0 Enclosure 0 Disk 6 Description Soft Media Error

Time Stamp 05/06/13 12:43:47 (GMT) Event Number 820 Severity Warning Host SPA Storage Array CKX00148528356 SPA Device Bus 0 Enclosure 0 Disk 6 Description Soft Media Error

Time Stamp 05/06/13 12:43:48 (GMT) Event Number 820 Severity Warning Host SPA Storage Array CKX00148528356 SPA Device Bus 0 Enclosure 0 Disk 6 Description Soft Media Error

Time Stamp 05/06/13 12:43:50 (GMT) Event Number 820 Severity Warning Host SPA Storage Array CKX00148528356 SPA Device Bus 0 Enclosure 0 Disk 6 Description Soft Media Error

Time Stamp 05/06/13 12:43:52 (GMT) Event Number 820 Severity Warning Host SPA Storage Array CKX00148528356 SPA Device Bus 0 Enclosure 0 Disk 6 Description Soft Media Error

I received that error intermittenly.

Thanks,

AWT

  • R

    Rainer_EMC

    6 Operator

    •

    8645 Posts

    1960

    0

    Posted May 7th, 2013 22:00

    See emc71072

  • AU

    Anonymous User

    457 Posts

    1960

    0

    Posted May 9th, 2013 07:00

    Hi,

    I would also suggest you to generate SP collects, open a Service request and get the logs reviewed , depending on the error count they will suggest if the driver needs to be replaced or not….

    Regards,

    Suman Pinnamaneni

  • A

    Albertwt

    2 Intern

    •

    164 Posts

    1960

    0

    Posted May 9th, 2013 18:00

    Thanks all, yes you are right.

    After I collected the SP and submit to the EMC support staff, they suggested me that this is not a critical issue, it can wait until there is disk failure then we can replace the disk.

Dell Support Resources

Latest Solutions

View More