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nhinton

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20 years ago

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nhinton

5 Posts

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4399

February 15th, 2007 16:00

Blue Help & Support Panel

I am unable to open the Blue Help & Supprt Panel after I click on the START button, I can access the various services individually, such as System Restore by going into the Accessories Panel and then System Tools, but the Blue Panel has several useful short cuts in it.  Can you help please?
 
Many thanks
 
Nigel Hinton
  • J

    JustAnotherTech1

    57 Posts

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    Posted February 15th, 2007 22:00

    try pressing F1 on your desktop, it'll open up you help and support window
     
     
    Romeo
    JustAnotherTechGuy
  • J

    JRosenfeld

    2 Intern

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    4383 Posts

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    Posted February 16th, 2007 01:00

    If clicking the desktop and pressing F1 does not work, you could try the suggestions at Kelly's korner
    click on the H and scroll down.
    I suggest you try this one first:
    Start Menu/Help and Support doesn't work:  Go to Start/Run and type in: helpctr -regserver
    If that does not work, try
    To reinstall Help and Support: Go to C:\Windows\inf\pchealth.inf.  Right click and choose install. Have your CD handy.
    Note: The folder is hidden by default. Go to Start/Run and type in: control folders. View: Show hidden files and folders and uncheck Hide extensions for known file types.
    Or if that does not work, carefully follow the instructions under Help and Support Update. You will lose the  Dell overlay. If you want that back you can download it from
    save Dell PC Health program to your hard drive and install from there.

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