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freaf

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10 years ago

F

freaf

4 Posts

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4522

February 28th, 2017 18:00

Cannot install Windows 8.1

Hi

I try to install Windows 8.1 on a Dell Latitude 5550 but I cannot go through the installer because it won't show me any hard disk., The disk is available in the bios but not in the Windows installer.

I read tons of article about it and I try to browse to drivers that I copied on a usb drive

I have tried these with no success

Intel Rapid Storage Technology F6 Driver

Intel Rapid Storage Technology Driver and Management Console

When I browse to the first one there are 10 choice possible and if I check the box to show only compatible I have 1 choice. None of them works and I can never see my hard disk.

I know the hard disk is working since it have an os installed at the moment

I have try to sed the bios to UEFI or BIOS

I have try to set the sata settings in the bios to AHCI, disable or raid, nothing is working

I have spent 10 hours on this so I really need some help

Thank you very much

  • P

    Philip_Yip

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    Posted March 1st, 2017 13:00

    Do you have the same issues with the Windows 10 Build 14393 .iso?

  • F

    freaf

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    Posted March 1st, 2017 16:00

    I don't know I don't have a licence for windows 10 only 8.1

    So I cannot answer to your question.

    I would like to be able to install Windows 8.1 on my laptop but I'm block at the very start since I cannot even format the drive and launch the windows installation.

    In the past I install different versions of windows on many computer but WIndows would always detect the drive and then the rest was pretty easy

    I'm probably not the only one who have this problem ?

  • F

    freaf

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    Posted March 1st, 2017 17:00

    I continu to work on this problem tonight and I try to create a new bootable usb key with the rufus tool

    and this time, I have no clue why, the hard disk is detected,

    So I guess there was something wrong with tmy first attempt to make a usb disk bootable from the windows 8.1 iso file

    So if anyone have this problem you can try to redo the usb media and it might solve the problem

  • P

    Philip_Yip

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    Posted March 1st, 2017 23:00

    I don't know I don't have a licence for windows 10 only 8.1

    All Windows 8.1 OEM Licenses work as Windows 10 OEM Licenses.

  • F

    freaf

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    Posted March 2nd, 2017 14:00

    Ok thanks I did not knew about it

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