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jsphweid

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20 years ago

J

jsphweid

16 Posts

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7665

September 7th, 2006 00:00

clean xp install... no CD

Hey, harddisk went bad on one of my client's computers... They didn't order an reinstallation CD with there dell (dim 4400) or they lost it (I don't really know what happened to it...). So can I get a reinstallation CD for XP home? Somehow...
  • PETER345

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    Posted September 7th, 2006 00:00

    If it is under warranty, ask Dell and they will send them for free. However, the 4400 is pretty old, so I suspect it shipped with all of the CDs.

    You can use any Dell XP CDs as long as the type matched (Pro vs. Home).

    Peter
  • jsphweid

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    Posted September 7th, 2006 01:00

    Wow, I love dell. Danke
  • jsphweid

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    Posted September 7th, 2006 01:00

    Actually, we just bought another dell with XP home. We didn't get a reinstallation CD, but since it has been less than a month (and I guess under warrenty), can I order one for $10 (I think that is how much it would've cost...)?

    Thanks,
    Joseph
  • PETER345

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    Posted September 7th, 2006 01:00

    Even better, just call, email or chat and tell them you want/need it and they will send it overnight for free (or at least that is what they have been doing). I guess it is considered normal warranty service. Hopefully Home is the version on the other machine.

    Peter
  • rickmktg

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    Posted September 9th, 2006 20:00



    @jsphweid wrote:
    Hey, harddisk went bad on one of my client's computers... They didn't order an reinstallation CD with there dell (dim 4400) or they lost it (I don't really know what happened to it...). So can I get a reinstallation CD for XP home? Somehow...


    The 4400 shipped with a Windows CD, your client has lost it.  When you get your CD (later in this post), you can use that one.