At this point I am so frustrated with Dell and I have had several Dell computers and have had many friends buy Dells at my suggestion.  So, with that said here's the problem and this is not a new problem.

 

My Dell 926 AIO printer works fine when you copy, scan, etc.  However, when you send it a print command from the Dell computer using Vista it may or may not print.  When it does not which is often, the document gets stuck in the queue and the only way to get it out is to go to the spooler, stop it, restart it, hope for the best, or unplug the computer from printer, electrical, etc., or restart the computer.

 

I have talked to the people at the Printer group and they all want to try the same things over and over and over and of course they never work.  And as it has happened on other occasions, today's guru suggested that the printer is okay (I agree since it will perform other functions) and that I should... drum roll please... I'm sure you have heard it... uninstall the Operating System and reinstall.  This I'm not ready to do for a lousy printer.  Another suggestion he had was to disable the Firewall when printing.  I'm not a computer expert by any means but this seems a little odd.  Let's say you are printing, as I was this morning, one copy of a document, change the document, print it again, change, print it again, etc., etc... why would the Firewall not conflict with all of them instead of just one or two or three... 

 

 

So guys and gals... what else could I try.   Advice appreciated in advance.