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blueclue01

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21 years ago

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April 29th, 2006 18:00

Control Panel Encounters Problem and Shuts Down

I have found recently that when I open Control Panel, I get an error message that says Explorer has encountered a problem and needs to shut down. I don't understand the reference to Explorer. Is Explorer referring to Control Panel or Internet Explorer?
I am using Mozilla Firefox Browser, but I don't know why that would have anything to do with it. Is anyone else having a similar problem? Any ideas? A reboot will solve the problem most of the time, but sometimes a 2nd reboot is required and the problem recurs frequently. I try to use Control Panel and it shuts down and will not work unless I reboot. I am clueless as to what this could be.
Thanks,
blueclue01
  • DoubleDaffy

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    Posted April 29th, 2006 21:00

    Explorer doesn't refer it Internet Explorer. Explorer is the window that you use to "explore" your computer. For example, when you open up My Computer, that is an "explorer" window.  Control panel is an Explorer window.  If this is a recently occuring problem, try a system restore.
    Best Regards~Justin~
  • DoubleDaffy

    2 Intern

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    Posted April 30th, 2006 16:00

    I too am working off a Dimension 8200 (which i thouroughly believe is the only reliable computer Dell ever made [ 5years problem free]).  There is a fix for the 8 minute boot up because I had that problem. Its a quick fix that I can't remember, but will get back to you on. To tell you the truth though, it sounds more like the reformat you did was not "clean." Did you follow the steps dell/microsoft provide? Did you install the chipset driver first? (That is of the upmost importance when reformatting). I realize that you reformatted in December, but if you did it improperly it can have long lasting effects.  Also, the repair option that comes with the OS cd is not very good and most people don't recommend using it.  And finally, it would probably be helpful to take out that old Dell Resource CD (which they stopped shipping with new computers) and run a diagnostics scan with it. It is very good at finding problems. If you need any further instructions don't hesitate to ask.
    Best Regards~Justin~
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    Posted April 30th, 2006 16:00

    Thanks Justin. Makes sense to me. Unfortunately, System Restore has also quit working on my computer and I really don't know how to troubleshoot it. I'm not much of a computer 'geek', but I am trying to learn. These forums have many, many savvy users and good ideas, and computers when they don't work right are frankensteins. My computer is a Dimension 8200 which I bought in Oct 2001. It was one of the first computers from Dell that came with Windows XP factory installed. I have reformatted my hard drive and reinstalled Windows XP this past Dec. My System Restore was not working before that and has not worked since the reformat. I have some system backup software, Retrospect Express HD, which came with a Maxtor Peripheral hard drive, intalled on my computer. I have tried to use it a couple of times as a substitute for System Restore and both times my computer went haywire and would not boot up. I thought I was going to have to reformat again, but I tried the Repair option that came on the Windows XP OEM version which came with my computer and I got my computer operational again without a complete reformat. BUT after the System Repair my computer takes a long time to boot up, 7 or 8 minutes. I'm wondering if I should attempt another reformat, which is very painful since all applications have to be reinstalled, or if there is something less radical that I could try.
    Sidney