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CompuSmart

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20 years ago

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4088

April 28th, 2006 16:00

Dell Memory Key Driver for Win2K

I purchased a dell memory key with my new computer, and it works fine.  I've gone through the hassle of finding the correct driver for my Win98 machine, and it works fine on that as well.  I just plugged the memory key into my machine at work, which is a Win2K operating system, and it didn't recognize it.  Everything I read says that Win2K will automatically detect it and run, but it hasn't.  Where can I find a driver for Win2K for the dell memory keys?
 
Thanks,
  • vpresley83

    2 Intern

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    307 Posts

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    Posted May 1st, 2006 01:00

    Hi

       WIN2K will detect the USB Key IF:  USB is enabled on your machine at work ?  Is your work computer using any USB devices ?  Should be auto detected by win2k if it is and the OS is not corrupted in some way. 

                                                                         Vince

  • 121

    0

    Posted May 1st, 2006 20:00

    I had our IT department enable the USB ports.  When I plug the key in it detects that it is there and goes to the "Found New Hardware" wizard.  It stops and asks me for the location of the driver.  I know that Win2K should detect and automatically load the device, but's it's asking for a driver and I can't tell it where to go.

    The easy thing should be to have IT fix it, but they are a little slow in catching up with me.

    If you have any suggestions please let me know.

     

    Thanks...

  • vpresley83

    2 Intern

    •

    307 Posts

    121

    0

    Posted May 1st, 2006 23:00

    Hi

      Do you have all the latest Service Packs and updates for win2k ?  Try clicking continue or just specify windows and see what happens.  If your IT guy was there should have had him check the problem.

                                                                                Vince