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smurf88

updated

21 years ago

S

smurf88

13 Posts

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1368

October 31st, 2005 05:00

DOS problem

I have a Dimension 2400,running Windows Xp Home.My motherboard was replaced by a Dell technician a month after I received my system.He did not re-enter my asset tag before he left.Now my warranty has expired.Was told by Dell support online to download a utility to help fix the problem.When I try to run the program my DOS window opens then it suddenly closes.This happens with all my DOS applications.Can someone tell me what is going on!
  • fireberd

    11 Legend

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    33399 Posts

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    Posted October 31st, 2005 09:00

    The tag number is not a big (or even a small) issue.  You have the physical tag on the PC and that's all you need.   Not having the tag number in the PC will not make it work any different - it has nothing to do with PC operation.

    As far as DOS applications, Windows XP only has a limited DOS emulator, it does not have full DOS and does not support many DOS applications.

    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
    Self-built desktop for recording studio application
  • osprey4

    6 Operator

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    34230 Posts

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    Posted October 31st, 2005 10:00

    Smurf: Try downloading and running XP_FIX.EXE to fix your CMD problem.
  • smurf88

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    Posted October 31st, 2005 12:00

    I tried the fix that you gave me Osprey,but it didn't seem to work.The reason I need to have my Asset tag is so I can transfer the ownership of my PC to somebody else.
  • smurf88

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    Posted October 31st, 2005 12:00

    Thank you that may help.

     

  • osprey4

    6 Operator

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    Posted October 31st, 2005 12:00

    As explained above, the asset tag is on the case.

    If you are selling the system, you're better off formatting the drive(s) and reinstalling the OS. This will fix the CMD problem.

  • Denny Denham

    2 Intern

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    18798 Posts

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    Posted October 31st, 2005 14:00

    smurf88,

    You say that the problem is the DOS window opens and suddenly closes with all your DOS commands. Rather than enter the commands in the Run box go to Start|Run, enter cmd and OK. When you then enter the command at the command prompt the window will remain open.

    Whether or not you transfer ownership of the system is not critically important. Since your system's warranty has expired, there is no benefit to the new owner in having the system registered in his/her name, as Dell provides no service for systems no longer under warranty.