Sara,

        Hopefully you ran an anti virus program also if using any p2p program.  As for games of windows and the paint program, it can be re-installed via the add/remove programs in your control panel.  after it opens, click on the windows components tab, then make sure a checkmark is in the box for "accessories and utilities", then click on the "detail" button which will expand to show what can be added.  Then you will see accessories & games.  Put a check mark in the box for games, highlight it,click details to make sure all are chosen.   Then checkmark accessories,highlight it, click on the details button and put a check mark in the paint program and any others you wish to have installed.

sorry gryjhnhpe,

             we both answered at same time, but you type faster

PS- after she downloads JAVA, she should make sure it is enabled in tools/internet options/advanced tab

Message Edited by Free_Help on 04-09-2004 04:36 AM

You can get FREE SUN JAVA file about 14.5 MB manual download or use Auto download "Get it here" link.
http://www.java.com/en/index.jsp

You can also get FREE Microsoft VM JAVA from
http://web.iress.com.au/info/JavaVM.htm  or
http://www.vrgraz.at/download/java/

For Microsoft Games & Paint use Control Panel , Add or Remove Programs > Add/Remove Windows Components , tick & click on "Accessories & Utilities" then "Details" button & with "Accessories" highlighted & ticked click "Details" & ensure Accessories you want , ie: Paint are all ticked.
Then tick &  click on "Games" , "Details" button & do the same.
Click OK then Next.

It worked!

Thank you guys so much for your help.

 

 

sorry to say that that didn't help me. i see that now when the VirusScan is done it says that VBS/Psyme is infected....but also when its completely done scanning it says they cannot be cleaned...what am i suppose to do now? It also shows all these adware programs that can't be cleaned.....

sorry bout this but this is really bugging me...i need to get it fixed...

thanks so much again....

 

thanks u guys for the help before it worked....but now i am having problems with installing programs such as yahoo messanger and such...i get a notice saying "your current security settings prohibits running ActiveX contols on this page. As a result, the page may not display correctly." i don't know when that started to happen but it does it when its loading some pages. Would you know what this is? It seems that this is not letting me install any programs.

Also, I have McAfee VirusScan and its always poping up saying "a trojan has beed detected and cleaned. The file C:/Documents and Setting/A/Local Settings/Temporary Internet Files/Content/IE5/FFPTLL1A/object [2].hta was infected by the J S/IEstart.gen.d trojan and has been deleted to complete the Clean process. Then when I click to continue what I was doing it then askes me to scan my files. Then after I do it just comes back. Would you know what this is? Does this have something to do with me not being able to install anything?

I'm so lost again...I don't know what to do!

I really need some help....so if you could help me again that would be great....

Thanks so much...

Sara

And also what is the whole microsoft, java thing anyways?...I never knew what that really was.

Use IE , Tools > Internet Options , "Security" tab & select "Internet" , "Local intranet" etc & click "Default" button. 

JAVA is a programing language like HTML is (HyperText Markup Language)

Message Edited by gryjhnhpe on 04-11-2004 11:23 AM

You can  get FREE program called Spybot from;
http://spybot.eon.net.au/
If you install with Blind Icons you also get extra Immunize Options
"Lock IE Home Page"
"Lock Hosts file"
"Lock use of Internet Options from IE" > Tools > Internet Options

Use Update 1st before Immunize & Scan for problems & delete files shown in Red or Green & auto ticked.
Also has other Tools , like list or Add/Remove of Auto Startup Programs & lists Hosts file

If you have already install Spybot & Immunize doesn't show extra option
change the Shortcut link "Target" to
"C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe"
-----------------------
You can also get FREE Programs called Ad-ware from;
http://www.lavasoftusa.com/software/adaware/
Update program 1st before Scan.
Delete links for "Data Miner"

As both programs have a different Data base use both.
----------------
Use these FREE programs to remove Ad-ware then try Virus scan again.

Message Edited by gryjhnhpe on 04-11-2004 12:08 PM

Kazoobee1,

When VirusScan reports that the file cannot be cleaned does it say that it is quarantining it or deleting it? Are all of the infected files it detects in C:/Documents and Setting/A/Local Settings/Temporary Internet Files/Content/IE5?

If there are not too many, please post the names of the adware files that the program identifies and says it cannot clean?

ok i did everything you said and still nothing is different. i'm getting so fustrated....lol...man i don't see whats wrong.

its still like i described before....is there anything else we can do?

thanks again....