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KuchKuch

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19 years ago

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KuchKuch

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May 29th, 2007 07:00

Installing Windows XP from Retail CD

I'm trying to install Windows XP Professional SP2 on my new Dell Dimension E520 using the retail CD I bought a couple of years ago, however each time I try to install Windows I get this blue screen message: "A problem has been detected and Windows has been forced to shut down to prevent damage to your computer...". I believe this problem only appears when using a non-Dell Windows CD. Does anybody know how I can get past this? Thanks.
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    fireberd

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    Posted May 29th, 2007 09:00

    The Retail CD should install - there is nothing in a Dell to prevent it from installing.
     
    Exactly when do you get the error message?  While installing XP or after it's been installed?  And, are you doing a "clean" install (reformatting the hard drive first)? if not you need to do that. 
     
    The correct install sequence is (1) Install XP (2) Install chipset drivers (3) install applications (4) install peripherals.
    Inspiron 16 5630 Laptop and WD22TB4 Docking Station
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    KuchKuch

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    Posted May 29th, 2007 10:00

    I tried the F6 prompt. I pressed enter when it asked about drivers and it seemed to be going well, however I ended up with the same problem :(.
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    simpswr

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    Posted May 29th, 2007 10:00

    Are you installing the SATA drivers at the " Press F6" prompt?
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    KuchKuch

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    Posted May 29th, 2007 10:00

    Does this F6 Prompt appear when you first see the blue screen with "Windows Setup"?
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    KuchKuch

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    Posted May 29th, 2007 10:00

    I manage to boot the CD and the drivers appear to be loading but shortly after a blue screen comes up just before the actual installation saying "A problem has been detected and Windows has been forced to shut down to prevent damage to your computer.". I'm trying to do a clean install but am having no luck. I've managed to use the same CD on my previous Dimension 4400 without any problems but the E520 is not allowing me to continue with the installation.

    Message Edited by KuchKuch on 05-29-2007 06:03 AM
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    sydoz

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    Posted May 29th, 2007 10:00

    I have exactly the same problem when I tried to install XP on E520 using the Re-installation CD from an old Dimension machine.
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    simpswr

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    Posted May 29th, 2007 11:00

    You can run Dell diagnostics to rule out drive, memory or system failures . . either from the Resource disc or download it
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    KuchKuch

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    Posted May 29th, 2007 14:00

    Can anybody write a step by step guide to re-install Windows on the Dimension E520 please, so that i may be able to spot where I'm going wrong. Thanks
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    simpswr

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    Posted May 29th, 2007 20:00

    This is a great guide for reinstalling on a Dell:  http://www.djdenham.com/Install%20Procedures.htm

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