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Jackson Wamuiga

updated

14 years ago

0

4635

July 24th, 2012 07:00

Machine Probllem

Hi I recently purchased a Dell inspiron N5110 (windows & Hope Premium 64 bit) and while starting it up for the first time it experienced an error. Maybe it's because I tried installing wireless drivers via Drivers Pack Solutions, or something else. Ever since then it ha s been having problems while booting and hence forcing me to format it everyonce in a while. And inorder to install another OS to it it must be a 32 bit OS otherwise it is failing to install a 64 bit OS. What will I do to recover my meachine to it's original state of having a 64 bit OS plus wireless drivers?
  • 178

    0

    Posted July 24th, 2012 07:00

    Hi I recently purchased a Dell inspiron N5110 (windows & Hope Premium 64 bit) and while starting it up for the first time it experienced an error. Maybe it's because I tried installing wireless drivers via Drivers Pack Solutions, or something else. Ever since then it ha s been having problems while booting and hence forcing me to format it everyonce in a while. And inorder to install another OS to it it must be a 32 bit OS otherwise it is failing to install a 64 bit OS. What will I do to recover my meachine to it's original state of having a 64 bit OS plus wireless drivers?

  • RobinBredin

    6 Operator

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    3717 Posts

    178

    0

    Posted July 24th, 2012 08:00

    Hi I recently purchased a Dell inspiron N5110 (windows & Hope Premium 64 bit) and while starting it up for the first time it experienced an error. Maybe it's because I tried installing wireless drivers via Drivers Pack Solutions, or something else. Ever since then it ha s been having problems while booting and hence forcing me to format it everyonce in a while. And inorder to install another OS to it it must be a 32 bit OS otherwise it is failing to install a 64 bit OS. What will I do to recover my meachine to it's original state of having a 64 bit OS plus wireless drivers?

    Did you use the F8 to get your system back to factory state HERE, or did you use a disc to format, and reinstall the OS. HERE. You should have got a disc with all the drivers on it.

  • DELL-Vikram M

    6 Operator

    •

    1071 Posts

    178

    0

    Posted July 24th, 2012 14:00

    Hi Jackson Wamuiga

    My name is Vikram and I work for the Social Media and Community Team at Dell. I regret to hear that your new system is not working. Please add me as a friend by clicking on my ID "DELL-Vikram M" and personal message me your system's service tag, phone number, alternate contact number and the best time to reach you along with your time zone and I will call you and will let you know the next course of action to fix this issue.

    Glad to assist you!

    Thanks and regards

    Dell_Vikram_M

    Dell Social Media Responder

    https://twitter.com/DellCares

    http://www.facebook.com/Dell